Can't access YouTube

If you see an error page instead of YouTube when going to youtube.com, it could be for one of the following reasons:

  • It could be an issue with your connection. Make sure that you can still access other websites normally.
  • If you're on a Google Apps domain, the administrator of your domain may not have turned on YouTube. Learn how to add YouTube as a service.
  • Your network administrator or ISP may be blocking YouTube. Get in touch with your network administrator or ISP and learn more.

Manage content when you can't access YouTube

If you have public content on YouTube, you can still hide or remove it even if you can't access YouTube:

  1. Go to your Google Account settings.
  2. Make sure that you sign in with your YouTube channel's Google Account.
  3. Select Manage your data and personalisation.
  4. Under 'Download or delete your data', click Delete a service.
  5. Click Delete a service.
  6. From the list, click YouTube.
  7. If your channel is connected to a Brand Account, click your icon in the top-right of the page. You can choose the page with the YouTube content that you would like to manage. 
  8. Choose whether you want to hide or delete your YouTube channel and content. Make sure that you read carefully – if you delete some content, you can't get it back.

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