Contact the YouTube Creator Support team

If you're in the YouTube Partner Program, you can get access to our Creator Support team. 

How we can help

Whether you're facing a specific problem or you want to learn how to get the most out of YouTube as a creator, we're here to help you:

  • Optimize how you use YouTube.
  • Get tips on technical or service aspects of YouTube.
  • Learn to navigate policy and copyright guidelines.
  • Get answers on account and channel management questions.
  • Resolve content ID and rights management issues.
  • Troubleshoot and fix bugs or issues with your account.

Email

Language availability

Chat and email support is currently available in the following languages for qualifying partners:
  • Arabic
  • Chinese (simplified)
  • Chinese (traditional)
  • English
  • French
  • German
  • Italian
  • Indonesian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Turkish
  • Vietnamese

From the YouTube Help Center

  1. Select Get Support at the top of any YouTube Help Center article.
  2. Click Get Creator support. 
  3. Choose the category that your issue is about.
  4. Select Email Support. You'll only see this option if you're eligible.
  5. Follow the prompts to email our Creator Support team.

From YouTube

  1. If you're on youtube.com, sign in and select your account icon  
  2. Click Help . In the panel that opens, click Need more help? > Get Creator support. 
  3. Choose the category that your issue is about.
  4. Select Email Support. You'll only see this option if you're eligible.
  5. Follow the prompts to email our Creator Support team.

If you don't see the email option, make sure you’re signed in to the channel that's in the YouTube Partner Program. If you still can't contact us, let us know using the Send feedback button.

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