Clear cache and cookies

When you use a browser, such as Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, such as loading or formatting issues on sites.

In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Delete browsing data.
  3. Choose a time range, like Last hour or All time.
  4. Select the types of information that you want to remove.
  5. Click Delete data.
    • If you delete cookies while signed in to Chrome, you won't be signed out of your Google Account.

Tips:

  • To sign out of your Google Account on all websites, sign out of Chrome.
  • In the address bar, to quickly reach the Delete browsing data dialogue, type 'Delete browsing data' and then tap the action chip. Learn Chrome Actions to quickly complete tasks.

Learn how to change more cookie settings in Chrome. For example, you can delete cookies for a specific site.

In other browsers

If you use Safari, Firefox or another browser, check its support site for instructions.

What happens after you clear this info

After you clear cache and cookies:

  • Some settings on sites get deleted. For example, if you were signed in, you'll need to sign in again.
  • If you turn on sync in Chrome, you'll stay signed into the Google Account that you're syncing to in order to delete your data across all your devices.
  • Some sites can seem slower because content, such as images, needs to load again.

How cache and cookies work

  • Cookies are files created by sites that you visit. They make your online experience easier by saving browsing data.
  • The cache remembers parts of pages, such as images, to help them open faster during your next visit.

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