Issues using third-party tools with Brand Accounts

Connecting your channels to Brand Accounts lets you switch between channels on one account. Unfortunately, some third-party and older apps don't support channel switching. They might give you an error or sign you in to the wrong channel. This could happen with:

  • The iOS Photos app
  • Some older mobile apps
  • Some devices and game consoles
  • Editing software like iMovie or Premiere
  • Tools like Wirecast
  • Other applications that use API authentication

Try one of the steps below to fix the issue:

  • Make sure you sign in with your Google Account email address and password.
  • Make sure that you're using the most up-to-date version of your app.
  • If these don't solve the problem, see below.

Choose which channel to use with third-party apps

Set a default channel on your account to choose which channel will be selected when you sign in on apps that don't support channel switching.

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
16814629429720291819
true
Search Help Center
true
true
true