Submitting Captions Complaints (CVAA)

If you have concerns related to the FCC's requirements for closed captions on online video content that has aired on U.S. television, please visit our caption notifications webform. If you are unable to complete the process through our webform, you may send your complaint to YouTube at the contact points listed below.

Please note, due to the volume of user communication YouTube receives, your concerns will likely be addressed more quickly if you use the webform.

Closed Caption Notification :
YouTube, LLC
901 Cherry Ave.
Second Floor
San Bruno, CA 94066
USA
Phone: (650) 214-5791
Fax: (650) 872-8513 (please label "Captions Certification")
Email: youtube-captions@google.com