Conflicting accounts

You may have seen a message "An update to your account is required" or noticed that your account is now associated with a temporary email ( This means you have a conflicting account. This can happen for two reasons:

  • You started using a Google Apps account before 18 November 2010 and signed up to YouTube with your Google Apps email address.
  • Your domain has recently started using Google Apps and you previously used your email address to sign in to YouTube before your domain started using Google Apps.

Learn more about why conflicting accounts are created and find out how to sign in with a conflicting account.

Options for YouTube on conflicting account

You have two options for what to do with YouTube on your conflicting account:

Check the Google Apps help centre to learn more about conflicting accounts and what you can do about them.