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Refund policy

Purchases, rentals & paid subscriptions

If you purchased a YouTube Red membership through iTunes, you’ll need to contact Apple support to request a refund. Apple’s own refund policy will apply.

For purchases made through other platforms, excluding subscriptions, customers have the ability to return or cancel their purchase anytime within 7 days of purchase if they have not begun playback.

If you ordered content or features that are defective, unavailable or do not perform as stated, you may contact our support team to request a refund at any time. When a refund is granted, we'll revoke access to the paid service and your money will be returned.

You may cancel your membership, subscription payment or sponsorship at any time. We do not provide refunds or credits for partially elapsed billing periods.

Super Chat

Super Chat voluntary payments are non-refundable. If you're having trouble or have questions about a payment, you may contact our support team. If you notice an unauthorized Super Chat charge on your account, please contact our support team to request a refund. 

Fan Funding

Fan Funding voluntary payments are non-refundable. If you're having trouble with a payment, please contact our support team

Donations

Donations are non-refundable. If you're having trouble with a payment, please contact our support team

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