Troubleshooting payments

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YouTube uses Google Wallet for all purchases. To purchase a video on YouTube you'll need a Google Wallet account with a valid form of payment on file. Learn how to create a Google Wallet account.

When you buy, rent, or subscribe to something on YouTube, the charge will appear on your credit card statement as GOOGLE *YOUTUBE. View the Transactions page in your Google Wallet account for more details about purchases made through Google Wallet. You can also see a list of the items you've bought from YouTube by visiting your Purchases page.

If your payment is declined you may need to change your Wallet account settings, or update your payment information. Learn how to fix a problem with a Google Wallet payment.

Visit the Google Wallet Help Center to learn how to add, update, or delete a card from your account.

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