If you're shopping through YouTube, it's important to understand the policies that govern your transactions. To make sure that you have a safe and positive experience, Google requires that retailers follow all applicable laws and regulations, including:
If you're an eligible creator looking to understand the policies for your shop and products, take a look at these articles:
Policies for products on retailer or marketplace websites
Your activities and purchases made on retailer or marketplace websites are governed by their terms and conditions, including their privacy policies. The retailer or marketplace will figure out the final price and applicable fees and taxes. The merchant will handle the entire order, including:
- Fulfilling the order
- Delivery
- Payment
- Support (including returns and refunds)
Google does not have jurisdiction over activities and purchases made on retailer or marketplace websites, so get in touch with them for any issues or questions related to your order. This includes returns and refunds.
How to report retailer listings
You can report content with retailer listings under our legal policies using this form.