Add or edit an Exchange connection

You add a source connection to allow Google Workspace Migrate to read, convert, and transfer data from Microsoft Exchange or Exchange Online (Microsoft 365) to your Google Workspace domain. The steps for Exchange Online vary slightly from those for other versions of Exchange.

Add a connection

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Exchange Online (Microsoft 365)

1. In the Google Workspace Migrate platform, click New Connection.
2. For Name, enter a connection name.
3. For Account, depending on whether your Exchange administrator account is listed, choose an option:
   • Select your account.
   • Take the following steps:
     1. Click Add new account, copy the code and click the Microsoft link.
     2. In the window that opens, enter the codeNext.
     3. Enter the email address of the Exchange administratorNextAccept after reviewing the permissions.
     4. Close the browser and return to the Google Workspace Migrate platform.
     5. Verify that your admin email address is listed.
4. (Optional) For List, select your user list.
5. Click Create.

Troubleshooting

• The authentication token associated with an Exchange Online connection expires if the connection is unused for 90 days. If this issue occurs, edit the connection, then repeat the above steps.
• If you get a "The underlying connection was closed: An unexpected error occurred on a send" error, check that you allowed connections to the required URLs. For details, go to Additional requirements for Exchange Online. 

Exchange 2010, 2013, 2016, or 2019

If you're migrating data from Exchange 2010, 2013, 2016, or 2019 follow these steps to add a connection.

1. If you're using Exchange 2010, create a user list. For details, see Create a user list.
2. In the Google Workspace Migrate platform, click New Connection.
3. For Name, enter a connection name.
4. For Type, select Exchange Server.
5. For Exchange version, select your version of Exchange.
6. For URL, enter the URL of the Exchange access client. To find the URL:
   1. Open Exchange and go to settings.
   2. On the left, click MailAccountsPOP and IMAP.
   3. Under POP setting, copy the server name.
   4. Add the server name to this URL: https://<server name>/EWS/Exchange.asmx.

      Note: The default URL for EWS is https://<mail.server>/ews/exchange.asmx.

7. For Account, depending on whether your Exchange administrator account is listed, choose an option:
   • Select your account.
   • Click Add new accountenter the administrator’s Exchange account username and password.
8. For List, select your user list.

   This step is required if you're using Exchange 2010, but optional for other versions.

9. Click Create.

Edit a connection

1. In the Google Workspace Migrate platform, click Connections. You might have to click Menu first.
2. Point to the connection and click More Edit.
3. Enter your changes and click Save.

Related topic

Troubleshoot an Exchange connection

Next step

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