Manage your business email settings

  1. Important changes to your G Suite business email account

    This information is only for customers who have business email powered by G Suite

    After December 31, 2019, we'll automatically update your G Suite business email accountto a G Suite Basic account.

    What changes

    • You get additional features included with G Suite Basic. Your email addresses remain the same.

    • Your pricing automatically changes on the effective date (January 1, 2020). You’re billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    • Your Gmail and G Suite Basic accounts are permanently linked. This means if you cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.

      If you don’t want your Gmail and G Suite Basic accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.

    Check how the change affects your account

    Find out if you have a G Suite business email or G Suite Basic account:

    1. On your computer (not mobile device or tablet), go to Gmail.
    2. Sign in with your business email address (doesn't end in @gmail.com)
    3. In the top right, click Settings Settingsand then Settings.
    4. Click Manage this domain.
    5. Check which panel opens:

    Manage business email panel
    You have G Suite business email.

    Business email hub

    Google Admin console
    You already have G Suite Basic.

    Google Admin console

    Warning The change affects your account.
    Go to the next section to learn more.
    You don't need take any action.
    After December 31, 2019, your price per user account increases. You will be billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    Choose to use or cancel G Suite

    Learn more about options, changes, and next steps for your account.

    OPTION 1: Update your account to G Suite Basic

    Your G Suite Basic and Gmail accounts are permanently linked.
    OPTION 2: Use only your Gmail account

    You cancel your G Suite business email account.

    We automatically update your G Suite business email account to a G Suite Basic account in January 2020.

    Important: If you cancel your G Suite Basic subscription, both your G Suite and Gmail accounts are deleted.

    > You don't need to take any action.

    Cancel your G Suite business email account and return to using only your free Gmail account.

    You can forward messages sent to your old G Suite address (you@example.com) to your Gmail account.

    > You must cancel your G Suite business email account before December 31, 2019.

    OPTION 1: Update your account to G Suite Basic

    We’ll automatically update your account to G Suite Basic after December 31, 2019. Your G Suite and Gmail accounts will become permanently linked. We recommend this option if your account is primarily for business use.

    • You continue to send and receive mail from both your G Suite and Gmail addresses.

    • Your G Suite Basic subscription includes features, such as adding email addresses at no additional cost. Learn more.

    IMPORTANT CHANGES

    If you cancel your G Suite Basic subscription, both your G Suite and Gmail accounts are deleted.

    • Your G Suite and Gmail email, files, photos, and other data are deleted. You can download and save some of this data before canceling your subscription. Learn more
    • You can keep or cancel your domain registration.

    NEXT STEPS

    You don't need to take any action. We'll send you a notification after we update your account to G Suite Basic in January 2020. Or you can update your account to G Suite Basic now and start using features such adding more email addresses. Learn how.

    OPTION 2: Cancel your G Suite business email account

    Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account. We recommend this option if your account is primarily for personal use.

    When you cancel your G Suite business email subscription:

    • Your Gmail account remains the same. Your account includes your email, files, photos, and most of the data created with your Gmail or G Suite address. Some G Suite data cannot be downloaded and saved. Learn more
    • You can cancel or keep your domain registration.
    • You can no longer send or receive messages from your G Suite email address. However, you can set up free email forwarding if you decide to keep your domain name.
    • Your storage is reduced from 30 GB to 15 GB (standard for Gmail accounts).

    NEXT STEPS

    Before December 31, 2019, complete these steps to Cancel your G Suite business email account and keep your Gmail account.

    We recommend starting before December 1, 2019. The steps may take some time and you might want to contact Google Support.

    If you don't cancel your G Suite business email account, then your account is automatically updated to G Suite Basic in January 2020.

    How can I get help?

     

  2. Cancel G Suite business email and keep your Gmail account

    Follow steps below if you have NOT unlocked additional features in your G Suite business email account. 

    If you unlocked additional features, such as creating email aliases or business emails for your team, go to Cancel my G Suite Basic account.

    Check if you unlocked additional features

    1. On your computer (not mobile device or tablet), go to Gmail.
    2. Sign in with your business email address (doesn't end in @gmail.com)
    3. In the top right, click Settings Settingsand then Settings.
    4. Click Manage this domain.
    5. Check which panel opens: 

     Manage business email panel

    Business email hub

    Google Admin console

    Google Admin console

     You haven't unlocked additional features. Follow the steps below to cancel your account.  You have unlocked additional features. Follow the steps to cancel your G Suite Basic account. 

     

    Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account. If you don't cancel before December 31, 2019:  We automatically update your account from G Suite business email to G Suite BasicLearn about the changes to your account.

    For help with your G Suite business email account, contact Google Support. 

    1. From your Gmail account, click Settings in the upper right, and select Manage this domain.
    2. Scroll down and click Contact Support. 

    Keep your Gmail account and cancel your G Suite business account

    Open all steps | Close all steps

    What changes when you cancel G Suite business mail 

    For more information, see Considerations before signing up, unlocking additional settings, or canceling.

    Service Changes
    Your business email address You can no longer send or receive mail from your business email address (for example, you@yourcompany.com).  
    Your Gmail address You return to using free, basic Gmail. You can only sign in with your Gmail address and current password.
    Your domain
    (purchased when you signed up for Business email)
    You continue to own your domain until it expires at the end of its current registration. You can manage domain registration and other settings at domains.google.com.
    Your data Email, Drive files, and contact information in your Gmail account remain intact.
    Your storage   Your Google Drive storage quota decreases from 30 GB to 15 GB.
    Google Play Apps you purchased in the Google Play Store remain with your Gmail account. Some in-app purchases from sellers other than Google might no longer be available.
    Your Groups The Groups you created under your domain are deleted.
    Your Sites The Sites you created under your domain are deleted.
    Support for your account You no longer have access to G Suite support.
    1. Check how much storage you're using 

    When you cancel G Suite, your account storage (for photos, files, email) decreases from 30 GB to 15 GB.  

    To check your storage, sign in to your Gmail account and go to https://drive.google.com/settings/storage.

    If you're using more than 15 GB, you can clear storage space now or buy more storage immediately after you cancel your G Suite account. Learn more. 

    Additional storage subscriptions: If you purchased additional Drive storage before you signed up for G Suite, your storage subscription continues as usual. Storage subscriptions purchased with your G Suite account are automatically canceled. Learn more about storage.

    2. Review what data stays with your Gmail account and what can be saved. 

    If you need help, contact Google Support before you cancel your account.

    • Your email, contacts, documents, and files created with your G Suite or Gmail address stay with your Gmail account.
    • Your G Suite email address is deleted. You no longer have access to files that were shared only with your G Suite address. You can contact the file owner to share the file with your Gmail address.  
    Recommended: Before you cancel, you can download and save a copy of your data.

    Some data and content created or linked to your G Suite account can't be downloaded or transferred to your Gmail account. This includes: 

    Service When you cancel
    Google Play Apps you purchased in the Google Play Store remain with your account. Some in-app purchases from sellers other than Google might no longer be available.
    Google Sites Sites created with your G Suite domain are deleted (for example, sites.google.com/your-domain.com).    
    Google+ Google+ is available only with G Suite accounts. You can download your Google+ data before you cancel.  
    Google Groups

    The Groups you created under your domain are deleted. You might be able to transfer ownership of a group. 

    3. Cancel your G Suite business email account 
    If you need help, contact Google Support before you cancel your account.
    To cancel your business email account
    1. From your Gmail account, click Settings Settings and select Manage this domain.
    2. Under Subscriptions, click Cancel your business email.
    3. Check the box to confirm you have read and understand what happens when you cancel.
    4. Click Cancel business email
    5. Optional: If your Gmail account is over 15 GB, you can purchase more storage.

    You billed for your G Suite business email subscription up to the day of cancellation. At the start of next month, we'll email your final invoice.

    4. Keep or end your domain registration 

    After you cancel G Suite, your domain registration automatically expires at its annual renewal date and you're no longer billed. Learn more . 

    lightbulb icon If you keep your domain registration: You can forward messages sent to your old G Suite email address to your Gmail account. 

    Keep your domain registration

    1. Update your domain renewal settings
    2. Check your contact information and update any references to your old G Suite address. 

    For assistance, contact Google Domains Support.

    5. Forward and send email with your old G Suite address (optional)

    You can automatically forward messages from your old G Suite address (such as you@your-domain.com) to your Gmail account. 

    Requirements: Your domain must be registered with Google Domains or another domain host.

    1. If your domain is hosted by Google Domains:  Create an email alias with your domain name and forward messages to your Gmail account. You can add up to 100 email aliases at your domain—for example, your@your-domain.com or info@your-domain.com—at no cost. Learn how  .

      If you transferred your domain to another domain host:  Contact your domain host for help with forwarding email.  
       
    2. After you create the email alias, set up your Gmail account to send messages from your email alias. Learn how

    For assistance, contact Google Domains Support.

  3. Cancel your G Suite Basic account

    Follow these steps if you unlocked additional features (such as creating business emails for your team)

    If you haven't unlocked additional features, go to Cancel G Suite business email.

    Check if you unlocked additional features

    1. On your computer (not mobile device or tablet), go to Gmail.
    2. Sign in with your business email address (doesn't end in @gmail.com)
    3. In the top right, click Settings Settingsand then Settings.
    4. Click Manage this domain.
    5. Check which panel opens: 

     Manage business email panel

    Business email hub

    Google Admin panel 

    Google Admin console

     You haven't unlocked additional features. Go to  Cancel G Suite business email

    You have unlocked additional features. Follow the steps below to cancel your account. 

    Cancel G Suite Basic 

    Important changes when you cancel:

    • Your G Suite and Gmail accounts are permanently liked together. When you cancel your subscription, both your G Suite and original Gmail accounts are deleted
    • For more about cancellation, go to the full list of considerations.

    I​f you need assistance, contact Google Support before cancelling your account. 

     

    1. Save user data

    G Suite user data you want to save—such as Gmail messages, Google Calendar events, and files stored in Google Drive—needs to be downloaded before you cancel. All data automatically deleted when you cancel.

    Before you cancel:

    1. You can download some of your data. Learn more about downloading your account data or download your team's data.
    2. You can print payment receipts and save monthly invoices.
    3. Make sure to transfer ownership of other types of assets. For example, YouTube channels or Google Ads accounts are also deleted when you cancel your G Suite subscription. Learn more at Delete a user from your organization.

    If you have a Google Cloud Platform organization: That organization gets deleted when you delete your G Suite account. To keep any Cloud Platform projects, transfer ownership of the projects. See Cloud Platform help.

    2. Transfer or cancel your domain subscription

    Before you can cancel, you must transfer your domain registration to another user account or delete your domain registration. Learn more about transferring and deleting your domain registration.

    If you installed any G Suite Marketplace apps, before canceling your subscription, you need to delete those apps.To check whether you have Marketplace apps installed:

    1. Sign in to your Google Admin console.

      Sign in using your administrator account (does not end in @gmail.com).

    2. From the Admin console Home page, go to Appsand thenMarketplace apps.
    3. Delete G Suite Marketplace apps

    If you installed any G Suite Marketplace apps, before canceling your subscription, you need to delete those apps.To check whether you have Marketplace apps installed:

    1. Sign in to your Google Admin console.

      Sign in using your administrator account (does not end in @gmail.com).

    2. From the Admin console Home page, go to Appsand thenMarketplace apps.
     
     
    4. Delete your account
    1. Sign in to your Google Admin console.

      Sign in using your administrator account (does not end in @gmail.com).

    2. From the Admin console Home page, go to Billing.
    3. Under Subscriptions, find your G Suite subscription.
    4. Click Actions and then Cancel subscription.

      Read about charges after you cancel.

    5. Click Continue.
    6. Choose an option:
      • If you have multiple subscriptions and are only canceling G Suite—Click Yes to complete cancellation.
      • If G Suite is your only subscription—Continue to the next step.
    7. Check the box to confirm that you’ve backed up your data and are ready to delete your account.
    8. Click Delete this account to delete your G Suite account.
    When you delete your account, all user data is deleted and can’t be restored. If you need to save user data before deleting, see Save user data above for instructions.

    After you delete your account:

    • Your G Suite and Gmail accounts are deleted
      • You won’t be able to sign in to Google services with these accounts.
      • Deleted accounts can’t be restored.
    • You’ll be signed out of the Admin console and returned to the G Suite Home page.
    • You can no longer sign in to the Admin console.
  4. Manage your business email settings


    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Now that you’ve started doing business with your new business email address, you may want to change settings for your account, such as reset your password, create an email signature, or add more business features, such as create professional email addresses for your whole team.

    To get started, open your business email settings:

    From your Gmail account, click Settings Settings and then Manage this domain.

    Click below to learn about the different business email settings and additional features available.

    Account settings

    Change your name

    To change the name associated with your business email account (for example, Joe Bloggs is the name associated with joe@cupcakebakery.com), you can reset it here. The new name will be reflected across all the Google products you use.

    • To change your name, click your name to open the name editor.
    • Enter your new first and last name and click Save.

    For details, see Change your Google Account name & other info.

    Change your password

    If you forgot your password and want to reset it or change your password for security reasons, reset it using a strong password that you don’t use for other accounts.

    • To change your password, click Password.

    For details, see Change or reset your Google Account password.

    Add or edit a recovery phone number

    You can make sure you can get back into your account—quickly, easily, and securely—by setting up a recovery phone number. Be sure to add a recovery phone number as having one makes it easier to regain access to your account if you forget your password or are locked out. 

    • To set your account recovery phone number, click Recovery options.

    For details, see Set up a recovery phone number.

    Add 2-Step Verification security

    You can help reduce the chances of having your personal information in your account stolen by adding an additional layer of security called 2-Step Verification. When you sign in and enter your password, you also have to enter a code generated on your phone or a security key.

    To add 2-Step Verification:

    1. Click 2-step Verification. The Sign-in & security page for your Google Account opens.
    2. Scroll down the page to the Signing in to Google section.
    3. Click 2-Step Verification. The 2-Step Verification wizard opens.
    4. Click Get Started and follow the steps in the wizard.
    Add more security and privacy measures

    The Security and privacy settings include a Data Processing Amendment and and EU Model Contract Clauses amendment that can be reviewed and marked as accepted if either of these amendments are applicable to your business’s compliance needs to meet the security requirements of the European Parliament and Council of the European Union (EU) Data Protection Directive.

    Click Unlock additional security to add:

    Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more details, see Considerations before you unlock additional G Suite features.

    Email settings

    Choose which address to send from

    When you send email, you can choose to use your Gmail address or your business email address. When you reply to emails you can also change which address to use. To set the From address, use the Gmail Send email as feature. This is also where you can change the name that displays on any mail you send.

    For details, see Send mail as another address.

    Create your email signature

    To add your contact or business information to your email, just create a signature by adding text or (optionally) images.

    For details, see Signature.

    Sign up for email updates and newsletters

    Signing up for a business email powered by G Suite also lets you keep in touch with the latest updates and enhancements from Google, including tips and tricks, promotional offers for G Suite, feedback, and testing opportunities. Click Communications preferences to choose which emails you’d like to receive from G Suite.

    • Check any of the boxes for mailings that interest you and click Save changes.

    More business features

    Create addresses for your team

    Create custom email addresses for more people in your business by unlocking additional features on your G Suite subscription. Additional accounts cost USD5 /person/month. Each new person in your team can use Gmail, and other Google services, such as Drive, Docs, Forms, and Hangouts.

    For details, see Create business emails for your team.

    Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more details, see Considerations before you unlock additional G Suite features.

    Create an alias

    Your business email account is your primary address for signing in to your account and receiving mail. If you want another address for receiving mail, you can create an email alias by unlocking additional features on your G Suite subscription at no extra cost.

    For details, see Create a business email alias.

    Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more details, see Considerations before you unlock additional G Suite features.

    Create a website

    Now that you have a business email address, you may want to add a website for your domain. You can create a homepage, where visitors “land” when they type your domain into a browser, and add other pages of information and images.

    For details on how to start a website through Google Domains, see Web presence.

    Subscriptions

    Email subscription

    When you sign up for business email, you start your paid subscription for your account. We then bill you monthly for your business email and annually for your domain registration. A G Suite billing plan lets you keep track of your transactions, adjust your payments settings, such as your credit card information, and edit your payments profile.

    For details, see Manage your business email subscription.

    Manage your domain

    If you purchased a domain when you signed up, you can change your domain subscription with Google Domains.

    To learn more about editing domain settings, see Manage your domain.

    If you already own a domain and used it to sign up, you change your subscription and modify domain settings with your domain host directly.

    Cancel your business email

    Follow the steps to Cancel your business email

    Contact Support

    24/7 phone and email support is available for your business email account. If you're calling, you must provide a support PIN for authentication and verification purposes.

    For details, see Get support for business email.

  5. Billing basics for your business email

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    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    To obtain your business email account, you need to start a paid subscription to G Suite. Here’s an overview of how G Suite billing works.

    Top things to know about G Suite billing

    Pay by credit card

    To pay for your business email subscription, you set up a monthly automatic payment plan. You can pay for your business email subscription using a credit card. Google accepts payments from Visa®, MasterCard®, and American Express®.

    Monthly automatic payments

    When you set up payments for G Suite, you specify a payment method to pay for your service. We charge your payment method each month for the service you used the previous month. You can change your payment method at any time. However, to ensure continuous email service, you must always have a valid payment method associated with your account.

    Pricing

    Your monthly bill includes the cost of your user accounts at 5 $USD per user. Once a year, your monthly bill also includes your annual domain registration renewal. See domain registration pricing (if purchased when you signed up for business email powered by G Suite).

    Suspended account

    If your automatic payment ever fails, you have 30 days to fix payments or your G Suite services is suspended. You can prevent suspension by keeping your primary payment method up to date. If your service is suspended, you can lift your suspension by fixing your payment method and paying off your balance.

    1. Look for a message in your email or secondary email. If you cannot access your email, attempt to access your business email account at admin.google.com.

      If your account is suspended, you may receive a message saying why your payments failed. For example, maybe your credit card expired or you reached your monthly credit limit the day we charged your card.

    2. Restore your primary payment method:
      1. Sign in to G Suite.
      2. Click Gear iconand select Manage this domain.
      3. Scroll down to Subscriptions and click Payments info. 
      4. Click Manage Payment Methods.
      5. Scroll down to Available payment methods.
        • To fix a declined payment method, click Fix it to resolve the issue.
        • To update an expired credit card, click Edit and change the expiration date.
        • To add a new credit card, click Add payment method, enter your card information, and check the box to set this as your Primary payment method.
    3. Pay off your balance.

    Canceling your subscription

    If you no longer want your business email, you can cancel your paid subscription with G Suite at any time. When you cancel:

    • You no longer have access to certain data associated with or created by your business email address.
    • If you did not unlock any additional features: You return to using your original Gmail account (for example, you@gmail.com)
    • If you did unlock any additional features: When you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more information, see Considerations before signing up, unlocking additional settings, or canceling.

    1. From your Gmail account, click Settings and select Manage this domain.
    2. Click Cancel your business email.

    Upon cancellation, you are no longer billed after the last 30-day billing cycle. If you have an unpaid balance on your account, we'll automatically charge your primary payment method within 31 days after you cancel your subscription. Note that your final charge can include unpaid costs that accrued before your cancellation, as well as costs that might accrue after you cancel.

  6. Manage your business email subscription

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    When you signed up for your business email address, you started a paid subscription for G Suite. A G Suite billing plan lets you set up monthly automatic payments with your credit card details, making it easy to keep your account active and up-to-date. You can change your payment method anytime, keep track of all your payment transactions, as well as modify your billing contact information.

    To get started, open your business email settings:
    1. From your Gmail account, click Settings and select Manage this domain.
    2. Scroll down to Subscriptions and click Payments info.
    3. Click below to learn how to manage your Transaction history and update your Payments settings and Payments profile.
    Review your Transaction history

    Open your Transaction history

    You can view details about costs, payments, and other transactions associated with your G Suite payments account by reviewing the Transaction history page.

    1. On the Payments page, click View Transactions.
    2. Scroll to see a table of all transactions that have occurred in your billing account. Transactions are grouped by month. You see:
      • Starting balance—Your balance on the first day of each calendar month.
      • Debits—The combined costs for all your users on a particular day.
      • Credits—The amount of each payment, as well as the amount of any adjustments applied to your account.
      • Balance—The relationship between how much you've accrued in costs and how much you've paid. An amount in the Debits column increases your balance (meaning you owe more), while an amount in the Credits column decreases your balance (meaning you owe less). The balance represents the difference.

    View transaction details

    At first, your Transaction history is set to Detailed view. You see an entry for each day that some kind of billing activity occurred.

    Details in the Description column can include:

    • Subscription update—The number of seats added or removed that day. Click the link to see more details.
    • Automatic payment scheduled—A bank account payment will take place in the next few days. This shows only if your primary payment method is a bank account.
    • In progress—A cost, payment, or adjustment is underway.
    • Payment—A manual payment you initiated from your Admin console has been applied to your account.
    • Automatic payment—An automatic payment has been charged to your account.
    • Payment declined—A manual payment you attempted from your Admin console wasn't successful.
    • Automatic payment declined—An automatic charge we attempted wasn't successful.
    • Service adjustment—A promotional credit, or a courtesy credit applied by a Google Specialist.

    Summarize transactions by type

    If you prefer, you can change the view of your Transaction history to summarize each month's transactions by type. Just switch the drop-down menu from Detailed transaction view to Summary view.

    For each month, you can then see totals for each type of transaction, such as the total of all your Payments or Costs, all at a quick glance.

    Filter transactions by date range or transaction type

    To quickly find a particular transaction, you can filter your list by choosing options from the other drop-down menus above the list. You can filter by:

    • Date range—At the top right of the table, select a date range. You can view by day, a few months, by quarter, by year, or define a custom date range.
    • Transaction types—Choose an option from the All transactions drop-down menu to filter transactions by type:
      • All transactions—All of the transaction types listed below.
      • Costs—Your subscription costs.
      • Payments—Payments we've received.
      • Adjustments—Adjustments we've applied to your account.
      • Taxes—Any taxes that we added to your subscription costs.
    Update payment method

    After you add a credit card to a G Suite account, you can go back and change some information in your Payments settings, such as the name or billing address for your credit card. To change card number or CVC number, however, you must add the card as a new payment method. See below for details.

    Update credit card name, CVC code, or expiration date

    1. On your Payments page, click Manage Payment Methods.
    2. Scroll to the credit card you want to update and click Edit.
    3. Click Edit Edit to next to the item to update your name or change the expiration date. You can edit the expiration date and the CVC code directly in those fields.
    4. Click Save.

    Add or change billing address

    1. On your Payments page, click Manage Payment Methods.
    2. Scroll down to the credit card you want to update and click Edit.
    3. Next to the Billing address click Edit Edit.
      • Select another address (if you have more than one billing address associated with your account), then save your change.
      • Click Add a new address (you might have to scroll to see this link), then add and save your new address.

    Update credit card number

    1. On your Payments page, click Manage Payment Methods.
    2. Scroll to Your selections and click Add payment method.
    3. Select Credit or debit card, then enter your card number and other information.
    4. Check the box to make the card your Primary or Backup payment method.
    5. Click Save.
    6. Remove your old card from your billing account.
    Update payments account profile

    To make sure we can contact you about payments for your business email subscription, always keep your Payments profile up to date. Your profile includes the business address we reference on your invoices and receipts, and email addresses where we can send important payment notifications.

    Update your business address

    1. At the bottom of your Payments page, click Manage Settings.
    2. Under Payments profile, click Edit Edit next to the Business name and address.
    3. Update your business address and click Save.

    Verify your Billing email address

    1. Open your email and look for an email from Google Domains titled Required: Please verify your email address.
    2. Click the link in the email to verify your address.

    That's it! We'll now send information about your billing and payments to this address.

    What if the verification link expired?

    If you received the email from Google to verify your address, but the link in the email has expired, just send yourself another verification email:

    1. At the bottom of your Payments page, click Settings.
    2. Scroll to Payments contacts.
    3. Next to the email address you want to verify, click Resend verification email.

    Add or change your Billing contact information

    1. At the bottom of your Payments page, click Manage Settings.
    2. Scroll to Payments contacts and do one of the following options:
      • Add an address—Click Add new contact and fill in the new contact information.
      • Change an address—Click Edit Edit next to the address and make your changes.
      • Remove an address (only available for an address you've added)—Click Remove next to the address.
    3. If you add or change an address, under Email preferences, select what messages you want sent to that address:
      • All payment emails (required for the primary contact).
      • Administrative payment emails only—Receives important notifications, such as for missed payments.
      • No payment emails (for a phone contact, only).
    4. Click Save when you're done.

    When you add or change an email address, you need to verify the address as described above. Until an email address is verified, you see a Pending verification message next to the address.

    Cancel business email subscription

    Follow the steps in Cancel your business email

  7. Create a website

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    If you purchased a domain when you signed up for business email, one of the additional benefits you have is the ability to create a website for your business through Google Domains.

    To create your business website through Google Domains:

    1. From your Gmail account, click Settings Settings and select Manage this domain.
    2. Click Create a website.

    For details on how to build a website through Google Domains, see Web presence.

  8. Manage your domain

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Only business email users who purchased a domain when they signed up can manage their domain through Google Domains. If you purchased your domain elsewhere, manage your subscription and modify settings through your domain host directly.

    With your new business email and domain name (for example, you@yourcompany.com), you can manage your domain by creating a website and using domain settings.

    Create and manage a website

    Having a website is one of the best ways to promote your new identity. There are many options for creating and managing your website. For details about the many options available, learn how to manage your web presence.

    Your domain is managed by G Suite and is set to auto-renew annually. As such, you’ll receive a friendly reminder before the expiration date. You don’t need to take any action. Upon successful payment, your domain is renewed for an additional year.

    Manage domain settings

    Use the Google Domains settings to get the most from your domain. For example, you can forward traffic sent to your domain directly to an existing website, and much more.

    To manage your domain settings from the Google Domains page:

    1. From your Gmail account, click Settings Settings and select Manage this domain.
    2. Under Subscriptions, click Manage your domain.

    In your browser, you can also navigate to the Google Domains settings by entering domains.google.com/registrar.

    On the Google Domains page, choose from the available options. Learn more

    • Transfer your domain to a different account within Google Domains, or to another registrar.
    • Delete your domain to end your domain registration immediately. Once you delete your domain, your business email and website stops working.

    Important: Before choosing this action, be sure to carefully read and understand all the implications of deleting a domain.

  9. Manage services

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    From the Advanced service settings page, you can turn on or off the additional services available to your business. If you create additional users, these settings also apply to those users.

    To manage your services:

    Your services are listed along with the status for each one (on or off).

    1. From your Gmail account, click Settings and select Manage this domain.
    2. In the Account settings section, click More account settings.
    3. Click On/Off to turn the service on or off.
    4. Click Save.

Unlock additional G Suite features

  1. Considerations before signing up, unlocking additional features, or canceling

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Before you sign up for a business email address powered by G Suite and domain registration, we recommend that you carefully review this article. You need to understand all features and potential impacts on your existing Google services and experience.

    After you sign up, it can take a few hours for changes to your account to take effect.

    Business email considerations

    Before you sign up

     

    Service If you sign up...
    Business email address

    A business email address doesn’t replace or hide your current Gmail address. You can continue to use both addresses. Google services can display (to you and other users) one or both of your addresses in association with content in the services. If you don’t want your business email address associated with your existing Gmail address, we recommend that you create a new Gmail address instead.

    Gmail

    You can keep the Gmail address that you own and continue to receive and send email at your existing Gmail address.

    You can also send and receive messages at your new business address, which becomes your primary email address.

    Gmail filters

    To include your new business email address, you might need to update any Gmail filters that use your @gmail.com address. Learn more

    Google Play

    Apps you purchased in the Google Play store are available with your new business email address. However, some in-app purchases from sellers other than Google might no longer be available after signup.

    Calendar

    Calendar invites sent to your existing Gmail address (you@gmail.com) are accepted by your new business email address. Users who invite you see your new business email address.

    Public Calendar events are converted to display as free or busy. After signup, please review your Calendar entries to ensure that public calendar entries are still public (if intended) and update them if necessary.

    Paid Drive storage

    If you purchased additional Google Drive storage for your Google Account, you can keep and manage your storage subscription after signup. The storage you purchased is added to the storage provided with your business email address.

    Contacts The Contacts preview (a new Contacts interface) is not yet available for G Suite. Learn more
    Google Chat

    If you're a Google Chat user, but don't use Hangouts, you're upgraded to Hangouts. And, you can't revert to Google Chat unless you unlock additional G Suite features or cancel your G Suite subscription.

    Invitations sent by Google Chat users to your new business email address are presented with your existing Gmail address (you@gmail.com). Google Chat users can see both your existing Gmail address and new business email address in your contact information.

    Hangouts users are unaffected.

    Google Sites

    Public sites you created continue to be accessible. New sites you create are created with your domain. If you cancel your business email powered by G Suite account, sites created with your domain aren’t retained.

    For more details, see Before you cancel below.

    Google Now Google Now has limited functionality. Some Now cards, such as flight, hotel, and rental cards, are not yet supported by G Suite.
    Photos integration with Drive Photos to Drive integration is not yet supported by G Suite. You can't use this feature.
    Before you unlock additional G Suite features

    Before you unlock additional features for your G Suite business email and domain registration, be aware of the impact this can have on other services.

    Additional features include:

    Note: All sign-up considerations apply to unlocking additional features unless otherwise specified.

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

     

    Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your domain ownership to another account. Learn more about downloading your account data and business email data.

    Service If you unlock additional features...
    Gmail Your original Gmail address is permanently associated with your G Suite business email address.
    G Suite You can continue to use your original Gmail account.
    However, if you cancel business email powered by G Suite, your original Gmail account will also be CANCELLED. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    Google Play

    Google Play purchases on your Gmail account are permanently associated with your G Suite account.

    Manage business email

    The Manage business email panel is no longer accessible. You'll use the Google Admin console to manage your G Suite subscription. Learn more

    Before you cancel

    You can cancel your monthly business email service or domain registration at any time.

    • If you didn't unlock any additional G Suite features and you cancel your business email, you can go back to using your original Gmail address.
    • If you did unlock additional features (such as adding another user email or email alias):
      When you cancel business email powered by G Suite, your original Gmail account will also be cancelled. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    • Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your ownership of domain ownership to another account. Learn more about downloading your account data and business email data.

    If you cancel, you'll be billed for your G Suite subscription up to the day of cancellation. You'll get an email with your final invoice at the start of the next month.

    What happens to my domain registration if I cancel?

    • If you purchased a domain when you signed up, you own the domain until it expires at the end of its current registration. You can manage your domain settings at domains.google.com.
    • If you unlocked additional features for G Suite: To manage your domain settings, transfer your domain registration to another user account before you cancel.

      Learn more about transferring and deleting your domain registration

    • If you owned your domain before you signed up, you continue to own your domain until the registration expires at the end of its current subscription with your domain host. To cancel or renew the subscription, go to your domain host’s website.

    What happens to the data in my account?

    If you did unlock additional features

    • When you cancel business email powered by G Suite, both your G Suite business email account and original Gmail account will be deleted.
    • Before you cancel your subscription, you can download some of your data through Google Takeout. Learn more about downloading your account data and business email data.

    If you didn't unlock any additional G Suite features:

    Before you cancel, review all changes to service data in the table below. If you cancel, your email, contacts, individual primary calendar entries, documents, and any consumer data stay with your account. Some data associated with your domain might be available to download through Google Takeout. Learn more about which services offer data download.

    After you cancel, it can take a few hours for changes to your account to take effect.

    Service If you cancel...
    Google Domains You can continue to own your domain. Autorenewal of the domain is turned off. You'll use the Google Domains management console to manage your domain.
    Drive storage Your Drive storage limits are reduced to your purchased levels before the upgrade from consumer to business email. You won’t be able to create files in Drive until your limits are brought within the reduced limits. Learn more
    Google Play

    Apps you purchased in the Google Play Store remain with your account when you cancel. However, some in-app purchases from sellers other than Google might no longer be available.

    Calendar

    Secondary calendars shared only in your G Suite domain are deleted.

    Google Groups Groups created in your G Suite domain (your groups at @yourcompany.com) are deleted.
    Google Sites

    Sites that aren't associated with your domain remain. Sites that are associated with your domain are deleted.

    Google+ Google+ posts that are public or private, unrestricted communities, and public collections remain. Domain-restricted posts and communities are deleted. Domain, custom, and ‘only me’ collections are deleted.
    Manage business email The Manage business email panel is no longer accessible.
    App passwords If you generate app passwords (for example, to use Gmail or Hangouts with an iOS device), turn off 2-Step-Verification before you cancel your business email subscription. Then, those passwords will be deleted and you’ll be signed out of any app or device that you signed in to using an app password. If you leave 2-Step Verification on, your passwords will continue work. Learn more
  2. Access more business features

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

     

    After you start using your new business email account, you may find that you want to create addresses for your team, start domain discussion groups, or use other features available with G Suite. You’re just a few clicks away from unlocking these capabilities.

    Unlock additional features

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

     

    You can unlock your account to use these additional features:

  3. Add security and privacy to your business email account

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

     

    You can review and accept additional security and privacy terms for your business email account. You can also add more security features by unlocking your account.

    Open business email security and privacy settings

    1. From your Gmail account, click Settings Settings and then Manage this domain.
    2. Click Security and privacy to open additional security options.

    Security and privacy terms

    If your business operates in the European Union (EU), you might need to review and accept the Data Processing Amendment and EU Model Contract Clauses to maintain compliance with EU security requirements.

    Security and privacy page

    Add additional security options

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

     

    Click Unlock additional security to unlock these additional G Suite features:

  4. Create business emails for your team

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    By unlocking additional features on your G Suite subscription, you can create new user accounts, manage additional security settings, and see reporting on usage. Your team members can then use Gmail as well as other Google services such as Drive, Docs, Forms, and Hangouts.

    To get a business email for someone on your team, you need to create an account for them.

    Pricing

    Each additional user account costs 5 $USD per user/month. Learn more about managing your payments and billing.

    Step 1: Unlock additional G Suite features

    The first step in creating business emails for your team is to unlock additional G Suite features.

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     
    1. From your Gmail account, click Settings Settings and select Manage this domain.
    2. Click Create addresses for your team.
    3. Read the detailed information, including the limitations, before checking the Agreement box and clicking Unlock Additional Features.
    4. The Admin console dashboard opens. Step through an optional tour of the key features. See the next step below for how to set up your team’s email addresses.

    Step 2: Create a business email for a team member

    The next step in creating business emails for your team is to create accounts for them.

    To create a business email account for each team member:

    1. From the Admin console dashboard, click Users.
    2. Hover over Add Add and click Add user Add user.
    3. Enter your team member’s First Name, Last Name, and Primary email address.
    4. (Optional) Set your team member's initial password.

      The Admin console generates a temporary password for your team member, using a mixed pattern of symbols, upper and lowercase letters, and numbers. The length of the password is greater than the required minimum (8), or the minimum password length you've set for your domain. To set a different initial password, click Set password and enter the password twice. See Password help for tips on creating a secure password.

    5. (Optional) Click Additional info to add contact information (such as your team member's mobile phone number or work address) and any other employee details you want to add to their profile.

      This information is visible in the Admin console and Gmail contacts.

    6. Click Create.
    7. Click Email instructions or Print instructions to deliver the account information to the new user.

      If you email the instructions, be sure to send the message to an email address that’s currently accessible to the user, not to the new email address.

    8. Click Done.
    9. (Optional) Edit additional user settings.

      To set other user settings, such as adding the new user to groups or omitting the user's information from your G Suite Directory, click the user's name in the list on the Users page. See Manage user accounts and passwords for instructions.

    It can take up to 24 hours for new accounts to appear in the searchable G Suite Directory in your Contacts. You can also hide a team member from the G Suite Directory by changing the sharing options.

    Want to add several users at once or invite users by email? See Options for adding users.

  5. Create a business email alias

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

     

    Now that you have your own business email with your own domain name, you may want to create an email alias. By unlocking additional G Suite features, you can add up to 30 email aliases for each person in your team at no extra cost.

    What is an email alias?

    Your business email account is your primary address for signing in to your account and receiving mail. If you want another address for receiving mail, you can create an email alias.

    An email alias is an alternate address that points to your business email account. Mail sent to your primary address (the one you created for your business email account) and any email aliases you add, all appear in your business email inbox.

    For example, if joe@cupcakebakery.com wants to also receive email sent to sales@cupcakebakery.com, you create the alias sales@cupcakebakery.com. Mail sent to either address then appears in Joe's inbox.

    To create an alias for your business email, you first need to unlock additional G Suite features by following the instructions below. After unlocking these features, you manage you and your team’s business email via the Google Admin console. Your Admin console is where you manage your team’s business email, such as adding new team members, resetting passwords, and more.

    Step 1 Unlock additional G Suite features

    The first step in creating an alias for your business email is to unlock additional G Suite features.

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     
    1. From your Gmail account, click Settings and select Manage this domain.
    2. Click Create an alias.
    3. Read the detailed information, including the limitations, before checking the Agreement box and clicking Unlock Additional Features.
    4. The Admin console dashboard opens. Step through an optional tour of the key features. See the next step below for how to create an email alias for your business email.

     

    Step 2 Create an alias for your business email

    The next step in creating an alias for your business email is to add an alias to your account.

    1. From the dashboard of the Admin console, click Users.
    2. In the user list, find and click your name to open your account page.
    3. On your user account page, click Account.
    4. In the Aliases section, click Add an alias.
    5. In the Add an alias text box, enter the username. (This name is the portion of the user's email address that appears before the @ sign.)

      Note: As with any other email address, you can't reuse an alias that's already been assigned to someone else, either as a primary address or alias.

    6. Click Save Changes.

    It can take up to 24 hours for the alias to become available.

    For more details, see Add or remove an email alias for a G Suite user.

     

Need more help?

  1. How will my business email address work with my current email?

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    When you create a new business email address powered by G Suite, your new business email is added to your existing Gmail account as an additional address from which you can send and receive emails. All of your existing emails and contacts stay intact.

    You continue to receive emails sent to your original Gmail address, along with any emails sent to your new business address.

    Gmail and business email work together

    To start using your new business email, just sign in with your existing Gmail address and password, or your new business email and existing Gmail password. When you compose emails, you can choose to send from whichever email address you prefer—your new business address or your original Gmail address.

     

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

     

  2. Business email FAQ


    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    How can I use business email on my phone?

    You can download the Gmail apps for Apple® iOS® and Android or set up email with your phone’s existing email app. See Use business email on your mobile device for setup instructions.

    Where do I go to modify my billing?

    If you need to change your billing information, see Manage your business email subscription.

    How do I change the name that shows when I send email?

    You might want your name on outgoing business emails to be your business name rather than your first or last name, so recipients see emails you send as:

    From: Joe’s Business_name

    For details, see Manage your business email settings.

    How do I change my account name?

    You can change the name associated with your business email account so the new name is reflected across all the Google products you use.

    For details, see Manage your business email settings.

    How do I create a signature for my new email?

    To add your contact or business information to your email, you can create a signature by adding text and images.

    For details, see Add a signature to Gmail messages.

    How do I create an alias for myself, such as info@my business.com?

    To create email aliases, you unlock additional features for G Suite. You can then add up to 30 email aliases for each person in your team at no extra cost. For details, see Create a business email alias.

    How do I add security to my business email account?

    You can add security to your account in 2 ways: 2-Step Verification, and unlocking your account to add features like single sign-on, password management, API permissions, or adding a data protection officer. For details see Add security and privacy to your business email account.

    How do I get business emails for my team with my domain?

    Now that you have your own business email with your own domain name, it’s easy to create business email addresses and Google Accounts for people at your company. For details, see Create business emails for your team.

    Can I purchase any domain I want when I sign up for my business email address?

    Currently, the domain options available for G Suite are .biz, .com, .info, .net, and .org. G Suite does not offer premium, aftermarket, special requirement, or no-privacy domains, such as .edu, .ny, and .us.

    Now that I own the domain, how can I create my own website?

    If you purchased a new domain when you signed up for business email, you can create a website that visitors see when they type your domain into a browser. For details on how to create a website through Google Domains or forward your domain to a URL, see Web presence.

    Why am I seeing “Your primary payments contact isn’t receiving critical notifications” in Billing information?

    You have specified an email address for your payments account that's not your @gmail address. To resolve this, see Verify or change your payments email address.

    I am noticing some differences with my G Suite services. Why is this?

    As part of signing up for business email powered by G Suite, there were changes made to your account that may affect your G Suite experience. To learn more, see Considerations before signing up, unlocking additional features, or canceling.

  3. Use business email power by G Suite on your mobile device

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    You can use business email and Google apps such as Gmail, Calendar, Docs, Drive, and more on your Android, or Apple® iOS® device. Download the Gmail mobile app to:

    • Enjoy the ease and simplicity of Gmail for your business email wherever you are.
    • Use business email and Google apps on an Android or iOS mobile device.
    • Quickly see messages organized by priority.
    • Search all of your email to find what you need.

    When you set up your Android phone or tablet with a Google Account, the Gmail app is ready to go. For more details, see Change Gmail settings (Android).

    Get the Gmail mobile app on your iPhone or iPad

    The Gmail mobile app is the recommended way to instantly receive mail on your iPhone and iPad. The mobile app brings the best of Gmail. For example, you can receive real-time notifications, search across your entire inbox, and more.

    For more information, and to download the Gmail mobile app, see Overview of the Gmail app (iPhone & iPad).

    Configure Third Party Clients Using IMAP

    You can configure Gmail for other mobile devices (in addition to Android and iOS) using IMAP. For more information, see Use email clients with IMAP or POP. For specific information about supported features and other details, refer to the documentation for your mobile device’s IMAP client.

    Choose which email address you want to use

    When you send email, you may choose to use either your Gmail address or your business email address. You can also change which address to use when you reply to emails. To set the “From” address, use the Gmail Send email as feature. This feature changes how your name is displayed on all your outgoing mail. For details, see Send mail as another address.

    Troubleshooting Tips

    If you need help getting your mobile device apps (Gmail, Calendar, and so forth) to update more quickly after making changes, here are some useful tips.

    Android

    It may take some time for your device to update with your new business email address. If you want to expedite this, you can try the following troubleshooting tips:

    Restart your device. If restart doesn’t update your device:

    1. Go to Settings > Accounts > Add an account.
    2. Add a new account for your business email address.
    3. Remove your old Gmail account.

    iOS

    If you are using the built in iOS email application, you will have to update your profile to use your new business email and sign back in.

    To update your profile:

    1. Go to Settings > Mail, Contacts, Calendars.
    2. Select your existing Gmail account and click Account.
    3. Edit the email to specify your new business email address.
    4. Click Done.

    Remove the existing address profile

    If you are using the Gmail application for iOS, you can remove the existing @gmail address profile:

    1. Launch the Gmail application for iOS.
    2. Select Edit.
    3. Remove the old @gmail address.

    Add the new business email address profile

    1. Click Add Account.
    2. Sign in with your business email address and password (the password is the same as your @gmail.com account).
    3. Click Done.

    IMAP client (non-Google clients)

    If you are using an IMAP client on another device type:

    Alternatively, you can remove the existing Gmail address from the phone and then add the new business email address.

    Additional help

    1. Sign out of your Google (Gmail) account.
    2. Update your profile to use your new business email address.
    3. Sign in with your new business email address.
    4. If you have trouble using business email with your mobile email client, see these troubleshooting tips.
  4. Update your private registration and domain information

    Sign in to Google Domains to manage the private registration and contact information for your domain.

     

  5. How your contact information is used to register your domain

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

     

     

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

     

    When you purchase your domain with business email powered by G Suite, you can choose how your contact information is displayed in the public WHOIS directory. Anyone can access the WHOIS directory to see the contact information for a particular domain. The two registration options are:

    Option 1: Private registration

    With private registration, your contact information for your domain isn’t included in the public WHOIS directory. If someone searches WHOIS for your domain, they’ll see contact information provided by third-party privacy provider. Your contact information is not displayed.  

    Your purchase includes the option for private registration at no additional cost. See more about private registration

    Option 2: Public Registration

    With public registration, your contact information for your domain is available in the public WHOIS directory. Anyone can access the directory to see the owner and their contact information (name, address, email, phone number) for a particular domain.

    How to privately register your domain

    When you register your domain with your business email purchase, you can choose to keep your contact information private by clicking Make domain contact information private under Privacy settings.  Also, after you purchase your domain, you can turn private registration on or off.

    If you don't see this option, then your domain has an ending such as .us or .co.uk that doesn’t support private registration.

     
  6. Cancel your business email

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Cancel your account

    View full list of considerations before canceling.

    1. On your computer (not mobile device or tablet), go to Gmail.
    2. Sign in with your business email address (doesn't end in @gmail.com)
    3. In the top right, click Settings Settingsand then Settings.
    4. Click Manage this domain.
    5. Check which panel opens: 
     Manage business email panel Google Admin panel 

    >  Follow the steps to Cancel G Suite business email.


    Business email hub

    > You have unlocked additional features. Follow the steps to Cancel G Suite Basic.

    Google Admin console

  7. Get support for business email

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    If you have business email powered by G Suite, 24/7 phone and email support is available with your account. 

    For G Suite business email 

    1. From your Gmail account, click Settings and select Manage this domain.
    2. Scroll down and click Contact Support. 

    For G Suite Basic 

    If you updated your account to G Suite Basic, contact G Suite Support for help.

    For Google Domains 

    Go to the Help Center or contact Google Domains Support.

About business email

  1. Signups closed for business email powered by G Suite.

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.  We will continue to support customers who purchased business email powered by G Suite.

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

  2. Before you create your business email address

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Here are some current limitations that apply to business email (and are subject to change):

    You need an existing Gmail account

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     
    • If you have more than one Gmail address, you can select only one account to be linked with the new business email address. You can add additional accounts to your domain by unlocking additional features.
    • To have a business email address, for example, you@yourcompany.com, you either need to purchase a domain with us or use a domain that you already own. During the sign-up process:
      • If you need to purchase a domain, you can choose a domain name (the @yourcompany.com part) for your business email address.
      • If you already own a domain, you need to verify that you own it and change the mail settings so that Google can send and receive emails for your preferred email on this domain. The sign-up process walks you through these steps for domain verification.
    • If you own a domain already and use aliases to receive emails, you can no longer use those aliases to forward email to a central account on your domain with business email. For more information, see Transfer of email aliases not yet supported. If you purchase a new domain, you can create new aliases for your business email by unlocking additional features.
    • Linking your Gmail account with a business email address is possible if your account was originally registered in a country where G Suite Basic is available, except for Antarctica and Bouvet Island.
    • Your Gmail account must specify English as the primary language.
    • If you have a Gmail account that includes a secondary calendar, Google Site, or you use Gmail delegation for your Gmail account, you can’t sign up currently. For further details, and other restrictions, see Considerations before signing up, unlocking additional features, or canceling.
    • If you have a Gmail account, and want to use Inbox, you need to unlock additional settings in G Suite settings.
  3. Considerations before signing up, unlocking additional features, or canceling

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Before you sign up for a business email address powered by G Suite and domain registration, we recommend that you carefully review this article. You need to understand all features and potential impacts on your existing Google services and experience.

    After you sign up, it can take a few hours for changes to your account to take effect.

    Business email considerations

    Before you sign up

     

    Service If you sign up...
    Business email address

    A business email address doesn’t replace or hide your current Gmail address. You can continue to use both addresses. Google services can display (to you and other users) one or both of your addresses in association with content in the services. If you don’t want your business email address associated with your existing Gmail address, we recommend that you create a new Gmail address instead.

    Gmail

    You can keep the Gmail address that you own and continue to receive and send email at your existing Gmail address.

    You can also send and receive messages at your new business address, which becomes your primary email address.

    Gmail filters

    To include your new business email address, you might need to update any Gmail filters that use your @gmail.com address. Learn more

    Google Play

    Apps you purchased in the Google Play store are available with your new business email address. However, some in-app purchases from sellers other than Google might no longer be available after signup.

    Calendar

    Calendar invites sent to your existing Gmail address (you@gmail.com) are accepted by your new business email address. Users who invite you see your new business email address.

    Public Calendar events are converted to display as free or busy. After signup, please review your Calendar entries to ensure that public calendar entries are still public (if intended) and update them if necessary.

    Paid Drive storage

    If you purchased additional Google Drive storage for your Google Account, you can keep and manage your storage subscription after signup. The storage you purchased is added to the storage provided with your business email address.

    Contacts The Contacts preview (a new Contacts interface) is not yet available for G Suite. Learn more
    Google Chat

    If you're a Google Chat user, but don't use Hangouts, you're upgraded to Hangouts. And, you can't revert to Google Chat unless you unlock additional G Suite features or cancel your G Suite subscription.

    Invitations sent by Google Chat users to your new business email address are presented with your existing Gmail address (you@gmail.com). Google Chat users can see both your existing Gmail address and new business email address in your contact information.

    Hangouts users are unaffected.

    Google Sites

    Public sites you created continue to be accessible. New sites you create are created with your domain. If you cancel your business email powered by G Suite account, sites created with your domain aren’t retained.

    For more details, see Before you cancel below.

    Google Now Google Now has limited functionality. Some Now cards, such as flight, hotel, and rental cards, are not yet supported by G Suite.
    Photos integration with Drive Photos to Drive integration is not yet supported by G Suite. You can't use this feature.
    Before you unlock additional G Suite features

    Before you unlock additional features for your G Suite business email and domain registration, be aware of the impact this can have on other services.

    Additional features include:

    Note: All sign-up considerations apply to unlocking additional features unless otherwise specified.

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

     

    Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your domain ownership to another account. Learn more about downloading your account data and business email data.

    Service If you unlock additional features...
    Gmail Your original Gmail address is permanently associated with your G Suite business email address.
    G Suite You can continue to use your original Gmail account.
    However, if you cancel business email powered by G Suite, your original Gmail account will also be CANCELLED. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    Google Play

    Google Play purchases on your Gmail account are permanently associated with your G Suite account.

    Manage business email

    The Manage business email panel is no longer accessible. You'll use the Google Admin console to manage your G Suite subscription. Learn more

    Before you cancel

    You can cancel your monthly business email service or domain registration at any time.

    • If you didn't unlock any additional G Suite features and you cancel your business email, you can go back to using your original Gmail address.
    • If you did unlock additional features (such as adding another user email or email alias):
      When you cancel business email powered by G Suite, your original Gmail account will also be cancelled. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    • Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your ownership of domain ownership to another account. Learn more about downloading your account data and business email data.

    If you cancel, you'll be billed for your G Suite subscription up to the day of cancellation. You'll get an email with your final invoice at the start of the next month.

    What happens to my domain registration if I cancel?

    • If you purchased a domain when you signed up, you own the domain until it expires at the end of its current registration. You can manage your domain settings at domains.google.com.
    • If you unlocked additional features for G Suite: To manage your domain settings, transfer your domain registration to another user account before you cancel.

      Learn more about transferring and deleting your domain registration

    • If you owned your domain before you signed up, you continue to own your domain until the registration expires at the end of its current subscription with your domain host. To cancel or renew the subscription, go to your domain host’s website.

    What happens to the data in my account?

    If you did unlock additional features

    • When you cancel business email powered by G Suite, both your G Suite business email account and original Gmail account will be deleted.
    • Before you cancel your subscription, you can download some of your data through Google Takeout. Learn more about downloading your account data and business email data.

    If you didn't unlock any additional G Suite features:

    Before you cancel, review all changes to service data in the table below. If you cancel, your email, contacts, individual primary calendar entries, documents, and any consumer data stay with your account. Some data associated with your domain might be available to download through Google Takeout. Learn more about which services offer data download.

    After you cancel, it can take a few hours for changes to your account to take effect.

    Service If you cancel...
    Google Domains You can continue to own your domain. Autorenewal of the domain is turned off. You'll use the Google Domains management console to manage your domain.
    Drive storage Your Drive storage limits are reduced to your purchased levels before the upgrade from consumer to business email. You won’t be able to create files in Drive until your limits are brought within the reduced limits. Learn more
    Google Play

    Apps you purchased in the Google Play Store remain with your account when you cancel. However, some in-app purchases from sellers other than Google might no longer be available.

    Calendar

    Secondary calendars shared only in your G Suite domain are deleted.

    Google Groups Groups created in your G Suite domain (your groups at @yourcompany.com) are deleted.
    Google Sites

    Sites that aren't associated with your domain remain. Sites that are associated with your domain are deleted.

    Google+ Google+ posts that are public or private, unrestricted communities, and public collections remain. Domain-restricted posts and communities are deleted. Domain, custom, and ‘only me’ collections are deleted.
    Manage business email The Manage business email panel is no longer accessible.
    App passwords If you generate app passwords (for example, to use Gmail or Hangouts with an iOS device), turn off 2-Step-Verification before you cancel your business email subscription. Then, those passwords will be deleted and you’ll be signed out of any app or device that you signed in to using an app password. If you leave 2-Step Verification on, your passwords will continue work. Learn more
  4. Business email powered by G Suite

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    An email address, such as you@your company.com, is a great way to look professional and build your business. If you already use Gmail for your business, you can create and use a new professional email address with your existing Gmail account. Your new email address will have all the great Gmail features you already use.

    Your business email includes

    • A custom business email address
    • A Google domain that lets you own your custom email address
    • More Google Drive storage (30 GB)
    • The security and interoperability of G Suite
    • 99.9% uptime guarantee
    • 24/7 technical support, via phone and email

    After you create your business email address

    • You continue to sign in to Gmail with the same username and password
    • All of your existing emails and contacts stay intact
    • You continue to send and receive email from the email address you prefer, whether it’s your business email or your original Gmail address.

    Pricing

    When you create a business email address, your first month’s bill includes:

    1. Business email powered by G Suite at 5 $USD per user account.
    2. Your domain purchased through Google Domains. For pricing details, see Google Domains Pricing

    After that, your monthly bills include your subscription fee for business email powered by G Suite. Once a year, your bill also includes your annual domain renewal fee.

    You can cancel your monthly business email service, or domain registration at any time. View full list of considerations before canceling.

    Get business email for your whole team

    If you decide you want professional email addresses for everyone on your team, you can add more users to your G Suite subscription for an additional $5 USD/person/month by unlocking additional G Suite features.

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     

    Cancel your business email address or domain

    You can cancel your monthly business email service, or domain registration at any time. View full list of considerations before canceling. Note that for continuous email service your domain may be renewed up to a month before your next payment date.

  5. Compare your business email options

    IMPORTANT CHANGES TO YOUR ACCOUNT
    After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
    • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
    • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

    If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  


     

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

    Trying to decide which business email offering to sign up for? Or maybe you're considering upgrading from your current email solution to one that offers more features? Compare the features in the business email options.

    Important: When you unlock additional G Suite features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.
     
    Features

    Gmail

    Business email powered by G Suite

    G Suite Basic

    Custom business email address
    (you@your company.com)
    Max number of users per account One One* Unlimited*
    Google Drive storage per user 15GB 30GB 30GB
    24/7 technical support, by phone and email
    Access multiple apps (such as Drive, Docs, Hangouts) from one account.
    Administrative controls Basic Advanced
    Add and manage users and services (Hangouts, Drive) for your domain.
    Additional Security controls (see Security and business controls)
    Get usage reports Learn more
    Install Marketplace Apps
    99.9% guaranteed uptime

    *There is a cost per user/per month for each additional account.

    Important: See Considerations before signing up, unlocking additional features, or canceling.

    **1TB per user if fewer than 5 users

G Suite Basic Quick Start guide

  1. Manage your G Suite account

    You can manage your G Suite account through the Admin console.

    To go to your Admin console Home page:

    From your Gmail account, click Settings Settings  and then  Manage this domain.

    Manage account settings

    From your Admin console Home page, you can:

    • Manage billing and payments
    • Manage your domain
    • Set up account security
    • Contact G Suite support

    Manage billing and payments

    You can manage your billing account and payments for G Suite and other subscriptions managed in your Google Admin console. For example, you can view your bill, change your billing address, or manage payment methods.

    To manage your billing and payments, click Billing on your Admin console Home page.

    For more information, see Billing and payments.

    Manage your domain

    You can manage the settings for your domain by adding or removing domains or domain aliases that your organization owns. If you purchase or own additional domains, you can also add them to your G Suite account.

    • Manage settings for your domain registration, website, and DNS records, at Google Domains.
    • Add more domains or domain aliases to your G Suite account in the Admin console. Learn more.

    For more information, see Welcome to Google Domains.

    Set up account security

    You can secure your G Suite account and protect users by enabling password recovery, turning on 2-Step Verification, managing access to less secure apps, and configuring other security features.

    To configure security settings, click Security on your Admin console Home page.

    For more information, see Set up security.

    Contact support

    You can contact G Suite support for assistance by phone, start a chat, or file a support case.

    For more information, see Contact G Suite support.

  2. Use new email features

    With G Suite Basic, you can set up new email features for your users in the Admin console.

    From your Gmail account, click Settings Settings  and then  Manage this domain.

    Set up new email features

    From your Admin console Home page, you can add an email alias, add a new user, and create a mailing list.

    Add an email alias

    As a G Suite administrator, you can give yourself or any  user in your team an alternate address for receiving email. Do this by adding an email alias to the user's account in your Google Admin console. There’s no additional cost for this feature.

    For more information, see Add or remove an email alias.

    Add a new user

    When a new person joins your team, they need a user account. The easiest way to add user accounts is to add them individually in your Google Admin console.

    For more information, see Add users individually.

    Create a mailing list

    As a G Suite administrator, you can create a mailing list in your Admin console for users in your team to send and receive email messages.

    For more information, see Create a mailing list.

  3. Try new apps

    G Suite Basic includes a suite of apps that offers your business professional email, shared calendars, online document editing and storage, video meetings, and much more. For example, you can use Calendar to schedule team meetings, and use Hangouts to meet face-to-face with your team from anywhere and using any device.

    For example, try out:

    Hangouts Meet - video conferencing

    Try it: https://meet.google.com

    Learn more

    Google Docs - online editing

    Try it: https://docs.google.com

    Learn more 

    Go to the G Suite Learning Center for more information.