Manage your business email settings

  1. Manage your business email settings

    Now that you’ve started doing business with your new business email address, you may want to change settings for your account, such as reset your password, create an email signature, or add more business features, such as create professional email addresses for your whole team.

    To get started, open your business email settings:

    From your Gmail account, click Settings Settings and then Manage this domain.

    Click below to learn about the different business email settings and additional features available.

    Account settings

    Change your name

    To change the name associated with your business email account (for example, Joe Bloggs is the name associated with joe@cupcakebakery.com), you can reset it here. The new name will be reflected across all the Google products you use.

    • To change your name, click your name to open the name editor.
    • Enter your new first and last name and click Save.

    For details, see Change your Google Account name & other info.

    Change your password

    If you forgot your password and want to reset it or change your password for security reasons, reset it using a strong password that you don’t use for other accounts.

    • To change your password, click Password.

    For details, see Change or reset your Google Account password.

    Add or edit a recovery phone number

    You can make sure you can get back into your account—quickly, easily, and securely—by setting up a recovery phone number. Be sure to add a recovery phone number as having one makes it easier to regain access to your account if you forget your password or are locked out. 

    • To set your account recovery phone number, click Recovery options.

    For details, see Set up a recovery phone number.

    Add 2-Step Verification security

    You can help reduce the chances of having your personal information in your account stolen by adding an additional layer of security called 2-Step Verification. When you sign in and enter your password, you also have to enter a code generated on your phone or a security key.

    To add 2-Step Verification:

    1. Click 2-step Verification. The Sign-in & security page for your Google Account opens.
    2. Scroll down the page to the Signing in to Google section.
    3. Click 2-Step Verification. The 2-Step Verification wizard opens.
    4. Click Get Started and follow the steps in the wizard.
    Add more security and privacy measures

    The Security and privacy settings include a Data Processing Amendment and and EU Model Contract Clauses amendment that can be reviewed and marked as accepted if either of these amendments are applicable to your business’s compliance needs to meet the security requirements of the European Parliament and Council of the European Union (EU) Data Protection Directive.

    Click Unlock additional security to add:

    Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more details, see Considerations before you unlock additional G Suite features.

    Email settings

    Choose which address to send from

    When you send email, you can choose to use your Gmail address or your business email address. When you reply to emails you can also change which address to use. To set the From address, use the Gmail Send email as feature. This is also where you can change the name that displays on any mail you send.

    For details, see Send mail as another address.

    Create your email signature

    To add your contact or business information to your email, just create a signature by adding text or (optionally) images.

    For details, see Signature.

    Sign up for email updates and newsletters

    Signing up for a business email powered by G Suite also lets you keep in touch with the latest updates and enhancements from Google, including tips and tricks, promotional offers for G Suite, feedback, and testing opportunities. Click Communications preferences to choose which emails you’d like to receive from G Suite.

    • Check any of the boxes for mailings that interest you and click Save changes.

    More business features

    Create addresses for your team

    Create custom email addresses for more people in your business by unlocking additional features on your G Suite subscription. Additional accounts cost USD5 or 4€/person/month. Each new person in your team can use Gmail, and other Google services, such as Drive, Docs, Forms, and Hangouts.

    For details, see Create business emails for your team.

    Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more details, see Considerations before you unlock additional G Suite features.

    Create an alias

    Your business email account is your primary address for signing in to your account and receiving mail. If you want another address for receiving mail, you can create an email alias by unlocking additional features on your G Suite subscription at no extra cost.

    For details, see Create a business email alias.

    Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more details, see Considerations before you unlock additional G Suite features.

    Create a website

    Now that you have a business email address, you may want to add a website for your domain. You can create a homepage, where visitors “land” when they type your domain into a browser, and add other pages of information and images.

    For details on how to start a website through Google Domains, see Web presence.

    Subscriptions

    Email subscription

    When you sign up for business email, you start your paid subscription for your account. We then bill you monthly for your business email and annually for your domain registration. A G Suite billing plan lets you keep track of your transactions, adjust your payments settings, such as your credit card information, and edit your payments profile.

    For details, see Manage your business email subscription.

    Manage your domain

    If you purchased a domain when you signed up, you can change your domain subscription with Google Domains.

    To learn more about editing domain settings, see Manage your domain.

    If you already own a domain and used it to sign up, you change your subscription and modify domain settings with your domain host directly.

    Cancel your business email

    If you no longer want to use your business email address, you can cancel your G Suite subscription. You won’t be able to send or receive email from the business email you created, such as joe@cupcakebakery.com; instead, you’ll go back to using your old email address, such as joescupcakes@gmail.com. However, you do get to keep any email already sent to joe@cupcakebakery.com.

    Upon cancellation:

    You are billed for your G Suite usage up to the date of cancellation, and will receive an email with your final invoice at the start of the next month.

    You also lose access to the Manage business email pane.

    You may lose certain data associated with or created by your business email address.

    What data would I lose if I cancel my subscription?

    • To cancel your email subscription, under the Subscriptions section click Cancel your business email. Read the consequences of canceling your subscription, then click Cancel Business Email.
    Contact Support

    24/7 phone and email support is available for your business email account. If you're calling, you must provide a support PIN for authentication and verification purposes.

    For details, see Get support for business email.

  2. Billing basics for your business email

    To obtain your business email account, you need to start a paid subscription to G Suite. Here’s an overview of how G Suite billing works.

    Top things to know about G Suite billing

    Pay by credit card

    To pay for your business email subscription, you set up a monthly automatic payment plan. You can pay for your business email subscription using a credit card. Google accepts payments from Visa®, MasterCard®, and American Express®.

    Monthly automatic payments

    When you set up payments for G Suite, you specify a payment method to pay for your service. We charge your payment method each month for the service you used the previous month. You can change your payment method at any time. However, to ensure continuous email service, you must always have a valid payment method associated with your account.

    Purchasing more business emails for your team members

    You can easily purchase more business emails as your team grows. Your monthly payments will increase to cover the additional users.

    Suspended account

    If your automatic payment ever fails, you have 30 days to fix payments or your G Suite services is suspended. You can prevent suspension by keeping your primary payment method up to date. If your service is suspended, you can lift your suspension by fixing your payment method and paying off your balance.

    1. Look for a message in your email or secondary email. If you cannot access your email, attempt to access your business email account at admin.google.com.

      If your account is suspended, you may receive a message saying why your payments failed. For example, maybe your credit card expired or you reached your monthly credit limit the day we charged your card.

    2. Restore your primary payment method:
      1. Sign in to G Suite.
      2. Click Gear iconand select Manage this domain.
      3. Scroll down to Subscriptions and click Payments info. 
      4. Click Manage Payment Methods.
      5. Scroll down to Available payment methods.
        • To fix a declined payment method, click Fix it to resolve the issue.
        • To update an expired credit card, click Edit and change the expiration date.
        • To add a new credit card, click Add payment method, enter your card information, and check the box to set this as your Primary payment method.
    3. Pay off your balance.

    Canceling your subscription

    If you no longer want your business email, you can cancel your paid subscription with G Suite at any time. When you cancel:

    • You no longer have access to certain data associated with or created by your business email address.
    • If you did not unlock any additional features: You return to using your original Gmail account (for example, you@gmail.com)
    • If you did unlock any additional features: When you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more information, see Considerations before signing up, unlocking additional settings, or canceling.

    1. From your Gmail account, click gear icon and select Manage this domain.
    2. Click Cancel your business email.

    Upon cancellation, you are no longer billed after the last 30-day billing cycle. If you have an unpaid balance on your account, we'll automatically charge your primary payment method within 31 days after you cancel your subscription. Note that your final charge can include unpaid costs that accrued before your cancellation, as well as costs that might accrue after you cancel.

  3. Manage your business email subscription

    When you signed up for your business email address, you started a paid subscription for G Suite. A G Suite billing plan lets you set up monthly automatic payments with your credit card details, making it easy to keep your account active and up-to-date. You can change your payment method anytime, keep track of all your payment transactions, as well as modify your billing contact information.

    To get started, open your business email settings:
    1. From your Gmail account, click gear icon and select Manage this domain.
    2. Scroll down to Subscriptions and click Payments info.
    3. Click below to learn how to manage your Transaction history and update your Payments settings and Payments profile.
    Review your Transaction history

    Open your Transaction history

    You can view details about costs, payments, and other transactions associated with your G Suite payments account by reviewing the Transaction history page.

    1. On the Payments page, click View Transactions.
    2. Scroll to see a table of all transactions that have occurred in your billing account. Transactions are grouped by month. You see:
      • Starting balance—Your balance on the first day of each calendar month.
      • Debits—The combined costs for all your users on a particular day.
      • Credits—The amount of each payment, as well as the amount of any adjustments applied to your account.
      • Balance—The relationship between how much you've accrued in costs and how much you've paid. An amount in the Debits column increases your balance (meaning you owe more), while an amount in the Credits column decreases your balance (meaning you owe less). The balance represents the difference.

    View transaction details

    At first, your Transaction history is set to Detailed view. You see an entry for each day that some kind of billing activity occurred.

    Details in the Description column can include:

    • Subscription update—The number of seats added or removed that day. Click the link to see more details.
    • Automatic payment scheduled—A bank account payment will take place in the next few days. This shows only if your primary payment method is a bank account.
    • In progress—A cost, payment, or adjustment is underway.
    • Payment—A manual payment you initiated from your Admin console has been applied to your account.
    • Automatic payment—An automatic payment has been charged to your account.
    • Payment declined—A manual payment you attempted from your Admin console wasn't successful.
    • Automatic payment declined—An automatic charge we attempted wasn't successful.
    • Service adjustment—A promotional credit, or a courtesy credit applied by a Google Specialist.

    Summarize transactions by type

    If you prefer, you can change the view of your Transaction history to summarize each month's transactions by type. Just switch the drop-down menu from Detailed transaction view to Summary view.

    For each month, you can then see totals for each type of transaction, such as the total of all your Payments or Costs, all at a quick glance.

    Filter transactions by date range or transaction type

    To quickly find a particular transaction, you can filter your list by choosing options from the other drop-down menus above the list. You can filter by:

    • Date range—At the top right of the table, select a date range. You can view by day, a few months, by quarter, by year, or define a custom date range.
    • Transaction types—Choose an option from the All transactions drop-down menu to filter transactions by type:
      • All transactions—All of the transaction types listed below.
      • Costs—Your subscription costs.
      • Payments—Payments we've received.
      • Adjustments—Adjustments we've applied to your account.
      • Taxes—Any taxes that we added to your subscription costs.
    Update payment method

    After you add a credit card to a G Suite account, you can go back and change some information in your Payments settings, such as the name or billing address for your credit card. To change card number or CVC number, however, you must add the card as a new payment method. See below for details.

    Update credit card name, CVC code, or expiration date

    1. On your Payments page, click Manage Payment Methods.
    2. Scroll to the credit card you want to update and click Edit.
    3. Click Edit Edit to next to the item to update your name or change the expiration date. You can edit the expiration date and the CVC code directly in those fields.
    4. Click Save.

    Add or change billing address

    1. On your Payments page, click Manage Payment Methods.
    2. Scroll down to the credit card you want to update and click Edit.
    3. Next to the Billing address click Edit Edit.
      • Select another address (if you have more than one billing address associated with your account), then save your change.
      • Click Add a new address (you might have to scroll to see this link), then add and save your new address.

    Update credit card number

    1. On your Payments page, click Manage Payment Methods.
    2. Scroll to Your selections and click Add payment method.
    3. Select Credit or debit card, then enter your card number and other information.
    4. Check the box to make the card your Primary or Backup payment method.
    5. Click Save.
    6. Remove your old card from your billing account.
    Update payments account profile

    To make sure we can contact you about payments for your business email subscription, always keep your Payments profile up to date. Your profile includes the business address we reference on your invoices and receipts, and email addresses where we can send important payment notifications.

    Update your business address

    1. At the bottom of your Payments page, click Manage Settings.
    2. Under Payments profile, click Edit Edit next to the Business name and address.
    3. Update your business address and click Save.

    Verify your Billing email address

    1. Open your email and look for an email from Google Domains titled Required: Please verify your email address.
    2. Click the link in the email to verify your address.

    That's it! We'll now send information about your billing and payments to this address.

    What if the verification link expired?

    If you received the email from Google to verify your address, but the link in the email has expired, just send yourself another verification email:

    1. At the bottom of your Payments page, click Settings.
    2. Scroll to Payments contacts.
    3. Next to the email address you want to verify, click Resend verification email.

    Add or change your Billing contact information

    1. At the bottom of your Payments page, click Manage Settings.
    2. Scroll to Payments contacts and do one of the following options:
      • Add an address—Click Add new contact and fill in the new contact information.
      • Change an address—Click Edit Edit next to the address and make your changes.
      • Remove an address (only available for an address you've added)—Click Remove next to the address.
    3. If you add or change an address, under Email preferences, select what messages you want sent to that address:
      • All payment emails (required for the primary contact).
      • Administrative payment emails only—Receives important notifications, such as for missed payments.
      • No payment emails (for a phone contact, only).
    4. Click Save when you're done.

    When you add or change an email address, you need to verify the address as described above. Until an email address is verified, you see a Pending verification message next to the address.

    Cancel business email subscription
    1. From your Gmail account, click gear icon and select Manage this domain.
    2. Scroll to the bottom of the page, and click Cancel your business email.

    For details about changes to your business email account when you choose to downgrade to your old Gmail account, see Considerations before signing up, unlocking additional settings, or canceling.

  4. Create a website

    If you purchased a domain when you signed up for business email, one of the additional benefits you have is the ability to create a website for your business through Google Domains.

    To create your business website through Google Domains:

    1. From your Gmail account, click Settings gear icon and select Manage this domain.
    2. Click Create a website.

    For details on how to build a website through Google Domains, see Web presence.

  5. Manage your domain

    Only business email users who purchased a domain when they signed up can manage their domain through Google Domains. If you purchased your domain elsewhere, manage your subscription and modify settings through your domain host directly.

    With your new business email and domain name (for example, you@yourcompany.com), you can manage your domain by creating a website and using domain settings.

    Create and manage a website

    Having a website is one of the best ways to promote your new identity. There are many options for creating and managing your website. For details about the many options available, learn how to manage your web presence.

    Your domain is managed by G Suite and is set to auto-renew annually. As such, you’ll receive a friendly reminder before the expiration date. You don’t need to take any action. Upon successful payment, your domain is renewed for an additional year.

    Manage domain settings

    Use the Google Domains settings to get the most from your domain. For example, you can forward traffic sent to your domain directly to an existing website, and much more.

    To manage your domain settings from the Google Domains page:

    1. From your Gmail account, click Settings gear icon and select Manage this domain.
    2. Under Subscriptions, click Manage your domain.

    In your browser, you can also navigate to the Google Domains settings by entering domains.google.com/registrar.

    On the Google Domains page, choose from the available options. Learn more

    • Transfer your domain to a different account within Google Domains, or to another registrar.
    • Delete your domain to end your domain registration immediately. Once you delete your domain, your business email and website stops working.

    Important: Before choosing this action, be sure to carefully read and understand all the implications of deleting a domain.

  6. Manage services

    From the Advanced service settings page, you can turn on or off the additional services available to your business. If you create additional users, these settings also apply to those users.

    Before you change the status of any services, make sure you know the potential impact of the change. Learn more

    To manage your services:

    Your services are listed along with the status for each one (on or off).

    1. From your Gmail account, click gear icon and select Manage this domain.
    2. In the Account settings section, click More account settings.
    3. Click On/Off to turn the service on or off.
    4. Click Save.

Unlock additional G Suite features

  1. Considerations before signing up, unlocking additional features, or canceling

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.  We’ll continue to support customers who purchased business email powered by G Suite. 

    Before you sign up for a business email address powered by G Suite and domain registration, we recommend that you carefully review this article. You need to understand all features and potential impacts on your existing Google services and experience.

    After you sign up, it can take a few hours for changes to your account to take effect.

    Business email considerations

    Before you sign up
    Service If you sign up...
    Business email address

    A business email address doesn’t replace or hide your current Gmail address. You can continue to use both addresses. Google services can display (to you and other users) one or both of your addresses in association with content in the services. If you don’t want your business email address associated with your existing Gmail address, we recommend that you create a new Gmail address instead.

    Gmail

    You can keep the Gmail address that you own and continue to receive and send email at your existing Gmail address.

    You can also send and receive messages at your new business address, which becomes your primary email address.

    Gmail filters

    To include your new business email address, you might need to update any Gmail filters that use your @gmail.com address. Learn more

    Google Play

    Apps you purchased in the Google Play store are available with your new business email address. However, some in-app purchases from sellers other than Google might no longer be available after signup.

    Calendar

    Calendar invites sent to your existing Gmail address (you@gmail.com) are accepted by your new business email address. Users who invite you see your new business email address.

    Public Calendar events are converted to display as free or busy. After signup, please review your Calendar entries to ensure that public calendar entries are still public (if intended) and update them if necessary.

    Paid Drive storage

    If you purchased additional Google Drive storage for your Google Account, you can keep and manage your storage subscription after signup. The storage you purchased is added to the storage provided with your business email address.

    Contacts The Contacts preview (a new Contacts interface) is not yet available for G Suite. Learn more
    Google Chat

    If you're a Google Chat user, but don't use Hangouts, you're upgraded to Hangouts. And, you can't revert to Google Chat unless you unlock additional G Suite features or cancel your G Suite subscription.

    Invitations sent by Google Chat users to your new business email address are presented with your existing Gmail address (you@gmail.com). Google Chat users can see both your existing Gmail address and new business email address in your contact information.

    Hangouts users are unaffected.

    Google Sites

    Public sites you created continue to be accessible. New sites you create are created with your domain. If you cancel your business email powered by G Suite account, sites created with your domain aren’t retained.

    For more details, see Before you cancel below.

    Google Now Google Now has limited functionality. Some Now cards, such as flight, hotel, and rental cards, are not yet supported by G Suite.
    Photos integration with Drive Photos to Drive integration is not yet supported by G Suite. You can't use this feature.
    Before you unlock additional G Suite features

    Before you unlock additional features for your G Suite business email and domain registration, be aware of the impact this can have on other services.

    Additional features include:

    Note: All sign-up considerations apply to unlocking additional features unless otherwise specified.

    Important when you unlock additional G Suite features:
    If you cancel business email powered by G Suite, your original Gmail account will also be cancelled. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.

    Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your ownership of domain ownership to another account. Learn more about downloading your account data and business email data.

    Service If you unlock additional features...
    Gmail Your original Gmail address is permanently associated with your G Suite business email address.
    G Suite You can continue to use your original Gmail account.
    However, if you cancel business email powered by G Suite, your original Gmail account will also be CANCELLED. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    Google Play

    Google Play purchases on your Gmail account are permanently associated with your G Suite account.

    Manage business email

    The Manage business email panel is no longer accessible. You'll use the Google Admin console to manage your G Suite subscription. Learn more

    Before you cancel

    You can cancel your monthly business email service or domain registration at any time.

    • If you didn't unlock any additional G Suite features and you cancel your business email, you can go back to using your original Gmail address.
    • If you did unlock additional features (such as adding another user email or email alias):
      When you cancel business email powered by G Suite, your original Gmail account will also be cancelled. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    • Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your ownership of domain ownership to another account. Learn more about downloading your account data and business email data.

    If you cancel, you'll be billed for your G Suite subscription up to the day of cancellation. You'll get an email with your final invoice at the start of the next month.

    What happens to my domain registration if I cancel?

    • If you purchased a domain when you signed up and you haven't canceled or transferred your domain registration, you own the domain until it expires at the end of its current registration. Manage your domain settings at domains.google.com. Learn more about deleting your domain registration.
    • If you owned your domain before you signed up, you continue to own your domain until the registration expires at the end of its current subscription with your domain host. To cancel or renew the subscription, go to your domain host’s website.

    What happens to the data in my account?

    If you did unlock additional features

    • When you cancel business email powered by G Suite, both your G Suite business email account and original Gmail account will be deleted.
    • Before you cancel your subscription, you can download some of your data through Google Takeout. Learn more about downloading your account data and business email data.

    If you didn't unlock any additional G Suite features:

    Before you cancel, review all changes to service data in the table below. If you cancel, your email, contacts, individual primary calendar entries, documents, and any consumer data stay with your account. Some data associated with your domain might be available to download through Google Takeout. Learn more about which services offer data download.

    After you cancel, it can take a few hours for changes to your account to take effect.

    Service If you cancel...
    Google Domains You can continue to own your domain. Autorenewal of the domain is turned off. You'll use the Google Domains management console to manage your domain.
    Drive storage Your Drive storage limits are reduced to your purchased levels before the upgrade from consumer to business email. You won’t be able to create files in Drive until your limits are brought within the reduced limits. Learn more
    Google Play

    Apps you purchased in the Google Play Store remain with your account when you cancel. However, some in-app purchases from sellers other than Google might no longer be available.

    Calendar

    Secondary calendars shared only in your G Suite domain are deleted.

    Google Groups Groups created in your G Suite domain (your groups at @yourcompany.com) are deleted.
    Google Sites

    Sites that aren't associated with your domain remain. Sites that are associated with your domain are deleted.

    Google+ Google+ posts that are public or private, unrestricted communities, and public collections remain. Domain-restricted posts and communities are deleted. Domain, custom, and ‘only me’ collections are deleted.
    Manage business email The Manage business email panel is no longer accessible.
    App passwords If you generate app passwords (for example, to use Gmail or Hangouts with an iOS device), turn off 2-Step-Verification before you cancel your business email subscription. Then, those passwords will be deleted and you’ll be signed out of any app or device that you signed in to using an app password. If you leave 2-Step Verification on, your passwords will continue work. Learn more
  2. Access more business features

    After you start using your new business email account, you may find that you want to create addresses for your team, start domain discussion groups, or use other features available with G Suite. You’re just a few clicks away from unlocking these capabilities.

    Unlock additional features

    Important: When you unlock additional features, such as adding users, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

    For more information, see Considerations before signing up, unlocking additional features, or canceling.

    You can unlock your account to use these additional features:

  3. Add security and privacy to your business email account

    You can review and accept additional security and privacy terms for your business email account. You can also add more security features by unlocking your account.

    After you unlock additional security features for your G Suite subscription, you can no longer cancel your subscription and go back to your personal free Gmail account. To continue using your business email account, you must continue your paid subscription. For details, see Considerations before you unlock additional G Suite features.

    Open business email security and privacy settings

    1. From your Gmail account, click Settings Settings and then Manage this domain.
    2. Click Security and privacy to open additional security options.

    Security and privacy terms

    If your business operates in the European Union (EU), you might need to review and accept the Data Processing Amendment and EU Model Contract Clauses to maintain compliance with EU security requirements.

    Security and privacy page

    Add additional security options

    Click Unlock additional security to add more G Suite security features, including:

  4. Create business emails for your team

    By unlocking additional features on your G Suite subscription, you can create new user accounts, manage additional security settings, and see reporting on usage. Additional accounts cost of 6 USD per user/month. Your team members can then use Gmail as well as other Google services such as Drive, Docs, Forms, and Hangouts.

    To get a business email for someone on your team, you need to create an account for them.

    Step 1 Unlock additional G Suite features

    The first step in creating business emails for your team is to unlock additional G Suite features.

    Important: When you unlock additional G Suite features to create additional business emails, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled. For more information, see Considerations before signing up, unlocking additional settings, or canceling.

    1. From your Gmail account, click Settings Settings and select Manage this domain.
    2. Click Create addresses for your team.
    3. Read the detailed information, including the limitations, before checking the Agreement box and clicking Unlock Additional Features.
    4. The Admin console dashboard opens. Step through an optional tour of the key features. See the next step below for how to set up your team’s email addresses.

    Step 2: Create a business email for a team member

    The next step in creating business emails for your team is to create accounts for them.

    To create a business email account for each team member:

    1. From the Admin console dashboard, click Users.
    2. Hover over Add Add and click Add user Add user.
    3. Enter your team member’s First Name, Last Name, and Primary email address.
    4. (Optional) Set your team member's initial password.

      The Admin console generates a temporary password for your team member, using a mixed pattern of symbols, upper and lowercase letters, and numbers. The length of the password is greater than the required minimum (8), or the minimum password length you've set for your domain. To set a different initial password, click Set password and enter the password twice. See Password help for tips on creating a secure password.

    5. (Optional) Click Additional info to add contact information (such as your team member's mobile phone number or work address) and any other employee details you want to add to their profile.

      This information is visible in the Admin console and Gmail contacts.

    6. Click Create.
    7. Click Email instructions or Print instructions to deliver the account information to the new user.

      If you email the instructions, be sure to send the message to an email address that’s currently accessible to the user, not to the new email address.

    8. Click Done.
    9. (Optional) Edit additional user settings.

      To set other user settings, such as adding the new user to groups or omitting the user's information from your G Suite Directory, click the user's name in the list on the Users page. See Manage user accounts and passwords for instructions.

    It can take up to 24 hours for new accounts to appear in the searchable G Suite Directory in your Contacts. You can also hide a team member from the G Suite Directory by changing the sharing options.

    Want to add several users at once or invite users by email? See Options for adding users.

  5. Create a business email alias

    Now that you have your own business email with your own domain name, you may want to create an email alias. By unlocking additional G Suite features, you can add up to 30 email aliases for each person in your team at no extra cost.

    What is an email alias?

    Your business email account is your primary address for signing in to your account and receiving mail. If you want another address for receiving mail, you can create an email alias.

    An email alias is an alternate address that points to your business email account. Mail sent to your primary address (the one you created for your business email account) and any email aliases you add, all appear in your business email inbox.

    For example, if joe@cupcakebakery.com wants to also receive email sent to sales@cupcakebakery.com, you create the alias sales@cupcakebakery.com. Mail sent to either address then appears in Joe's inbox.

    To create an alias for your business email, you first need to unlock additional G Suite features by following the instructions below. After unlocking these features, you manage you and your team’s business email via the Google Admin console. Your Admin console is where you manage your team’s business email, such as adding new team members, resetting passwords, and more.

    Step 1 Unlock additional G Suite features

    The first step in creating an alias for your business email is to unlock additional G Suite features.

    1. From your Gmail account, click gear icon and select Manage this domain.
    2. Click Create an alias.
    3. Read the detailed information, including the limitations, before checking the Agreement box and clicking Unlock Additional Features.
    4. The Admin console dashboard opens. Step through an optional tour of the key features. See the next step below for how to create an email alias for your business email.

    Add email alias

    Once you unlock additional G Suite features to create additional business emails, you can no longer access your personal free Gmail account if you cancel your G Suite subscription. For more information, see Considerations before signing up, unlocking additional settings, or canceling.

    By unlocking additional G Suite features, you’ll also be able to create multiple business emails for an additional US$5/person/month. For more information, see Create business emails for your team.

    Step 2 Create an alias for your business email

    The next step in creating an alias for your business email is to add an alias to your account.

    1. From the dashboard of the Admin console, click Users.
    2. In the user list, find and click your name to open your account page.
    3. On your user account page, click Account.
    4. In the Aliases section, click Add an alias.
    5. In the Add an alias text box, enter the username. (This name is the portion of the user's email address that appears before the @ sign.)

      Note: As with any other email address, you can't reuse an alias that's already been assigned to someone else, either as a primary address or alias.

    6. Click Save Changes.

    It can take up to 24 hours for the alias to become available.

    For more details, see Add or remove an email alias for a G Suite user.

     

Need more help?

  1. How will my business email address work with my current email?

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite. We will continue to support customers who purchased business email powered by G Suite. 

    When you create a new business email address powered by G Suite, your new business email is added to your existing Gmail account as an additional address from which you can send and receive emails. All of your existing emails and contacts stay intact.

    You continue to receive emails sent to your original Gmail address, along with any emails sent to your new business address.

    Gmail and business email work together

    To start using your new business email, just sign in with your existing Gmail address and password, or your new business email and existing Gmail password. When you compose emails, you can choose to send from whichever email address you prefer—your new business address or your original Gmail address.

  2. Business email FAQ

    How can I use business email on my phone?

    You can download the Gmail apps for Apple® iOS® and Android or set up email with your phone’s existing email app. See Use business email on your mobile device for setup instructions.

    Where do I go to modify my billing?

    If you need to change your billing information, see Manage your business email subscription.

    How do I change the name that shows when I send email?

    You might want your name on outgoing business emails to be your business name rather than your first or last name, so recipients see emails you send as:

    From: Joe’s Business_name

    For details, see Manage your business email settings.

    How do I change my account name?

    You can change the name associated with your business email account so the new name is reflected across all the Google products you use.

    For details, see Manage your business email settings.

    How do I create a signature for my new email?

    To add your contact or business information to your email, you can create a signature by adding text and images.

    For details, see Add a signature to Gmail messages.

    How do I create an alias for myself, such as info@my business.com?

    To create email aliases, you unlock additional features for G Suite. You can then add up to 30 email aliases for each person in your team at no extra cost. For details, see Create a business email alias.

    How do I add security to my business email account?

    You can add security to your account in 2 ways: 2-Step Verification, and unlocking your account to add features like single sign-on, password management, API permissions, or adding a data protection officer. For details see Add security and privacy to your business email account.

    How do I get business emails for my team with my domain?

    Now that you have your own business email with your own domain name, it’s easy to create business email addresses and Google Accounts for people at your company. For details, see Create business emails for your team.

    Can I purchase any domain I want when I sign up for my business email address?

    Currently, the domain options available for G Suite are .biz, .com, .info, .net, and .org. G Suite does not offer premium, aftermarket, special requirement, or no-privacy domains, such as .edu, .ny, and .us.

    Now that I own the domain, how can I create my own website?

    If you purchased a new domain when you signed up for business email, you can create a website that visitors see when they type your domain into a browser. For details on how to create a website through Google Domains or forward your domain to a URL, see Web presence.

    Why am I seeing “Your primary payments contact isn’t receiving critical notifications” in Billing information?

    You have specified an email address for your payments account that's not your @gmail address. To resolve this, see Verify or change your payments email address.

    I am noticing some differences with my G Suite services. Why is this?

    As part of signing up for business email powered by G Suite, there were changes made to your account that may affect your G Suite experience. To learn more, see Considerations before signing up, unlocking additional features, or canceling.

  3. Use business email on your mobile device

    You can use business email and Google apps such as Gmail, Calendar, Docs, Drive, and more on your Android, or Apple® iOS® device. Download the Gmail mobile app to:

    • Enjoy the ease and simplicity of Gmail for your business email wherever you are.
    • Use business email and Google apps on an Android or iOS mobile device.
    • Quickly see messages organized by priority.
    • Search all of your email to find what you need.

    When you set up your Android phone or tablet with a Google Account, the Gmail app is ready to go. For more details, see Change Gmail settings (Android).

    Get the Gmail mobile app on your iPhone or iPad

    The Gmail mobile app is the recommended way to instantly receive mail on your iPhone and iPad. The mobile app brings the best of Gmail. For example, you can receive real-time notifications, search across your entire inbox, and more.

    For more information, and to download the Gmail mobile app, see Overview of the Gmail app (iPhone & iPad).

    Configure Third Party Clients Using IMAP

    You can configure Gmail for other mobile devices (in addition to Android and iOS) using IMAP. For more information, see Use email clients with IMAP or POP. For specific information about supported features and other details, refer to the documentation for your mobile device’s IMAP client.

    Choose which email address you want to use

    When you send email, you may choose to use either your Gmail address or your business email address. You can also change which address to use when you reply to emails. To set the “From” address, use the Gmail Send email as feature. This feature changes how your name is displayed on all your outgoing mail. For details, see Send mail as another address.

    Troubleshooting Tips

    If you need help getting your mobile device apps (Gmail, Calendar, and so forth) to update more quickly after making changes, here are some useful tips.

    Android

    It may take some time for your device to update with your new business email address. If you want to expedite this, you can try the following troubleshooting tips:

    Restart your device. If restart doesn’t update your device:

    1. Go to Settings > Accounts > Add an account.
    2. Add a new account for your business email address.
    3. Remove your old Gmail account.

    iOS

    If you are using the built in iOS email application, you will have to update your profile to use your new business email and sign back in.

    To update your profile:

    1. Go to Settings > Mail, Contacts, Calendars.
    2. Select your existing Gmail account and click Account.
    3. Edit the email to specify your new business email address.
    4. Click Done.

    Remove the existing address profile

    If you are using the Gmail application for iOS, you can remove the existing @gmail address profile:

    1. Launch the Gmail application for iOS.
    2. Select Edit.
    3. Remove the old @gmail address.

    Add the new business email address profile

    1. Click Add Account.
    2. Sign in with your business email address and password (the password is the same as your @gmail.com account).
    3. Click Done.

    IMAP client (non-Google clients)

    If you are using an IMAP client on another device type:

    Alternatively, you can remove the existing Gmail address from the phone and then add the new business email address.

    Additional help

    1. Sign out of your Google (Gmail) account.
    2. Update your profile to use your new business email address.
    3. Sign in with your new business email address.
    4. If you have trouble using business email with your mobile email client, see these troubleshooting tips.
  4. Update your private registration and domain information

    To register your ownership of a domain, you provide your name, email, address, and other contact information. It’s required by ICANN, the international non-profit corporation that oversees the assignment of domain names. 

    • Registration information for all domains worldwide is available in the public WHOIS directory. If someone searches WHOIS for your domain, your contact information is visible. 
    • We send a message to confirm your domain registration, so you need to provide a valid email address.

    Public vs. private domain registration

    To help protect your personal contact information from spamming and other types of abuse, you can choose private domain registration. Your business email purchase includes the option for private domain registration at no additional cost

    With private registration, your contact information isn’t included in the public WHOIS directory. If someone searches WHOIS for your domain, they’ll see contact information provided by a third-party privacy provider. Your personal information is not visible. More about third-party privacy

    PUBLIC registration
    Personal information is shown in WHOIS  
     
    PRIVATE registration
    Privacy provider information is shown in WHOIS 
    Registrant Contact
    • Your name
    • Your mailing address
    • Your phone number
    • Your email     
    Registrant Contact
    • Privacy provider customer number
    • Privacy provider address
    • Privacy provider phone number
    • Privacy provider email

     

    Domains that don't support private registration

    Domains with these endings do not allow private registration. Your registration information is publicly available in WHOIS.

    • .CO.IN
    • .CO.NZ
    • .CO.UK
    • .IN
    • .US

    About .CO.UK domains: Nominet, which oversees .UK  domain names, requires accurate contact details for all domains. Nominet allows some non-commercial domain owners to opt-out of publicly displaying their contact information in WHOIS. If you meet the qualifications, you can create an account at Nominet and follow instructions to opt-out.

    Manage your domain registration 

    Turn on or off private registration

    When you purchase your domain for business email, you choose between private or public registration. If you don’t see these options, then your domain has an ending such as .us or .co.uk that doesn’t support private registration.

    Also, after you purchase your domain, you can turn private registration on or off. 

    1. From your Gmail account, click Settings  Settings >  Manage this domain.
    2. Scroll to Subscriptions and click Manage your domain.
    3. Scroll down and click Management to go to your Google Domains account. 
      You can also go directly to Google Domains at domains.google.com.
    4. Next, in Google Domains, find your domain name and click Settings  Settings .
    5. Under the Privacy protection section, select either: 
      • Privacy protection on (turn on private registration)
      • Privacy protection off (turn off private registration)

    Updates to your registration information may take up to 48 hours to appear in the public WHOIS system.  

    View or edit your registration information

    1. From your Gmail account, click Settings  Settings  >  Manage this domain.
    2. Scroll to Subscriptions and click Manage your domain.
    3. Scroll down and click Management to go to your Google Domains account. 
      You can also go directly to Google Domains at domains.google.com.
    4. Next, in Google Domains, find your domain name and click Settings  Settings .
    5. You can view or edit your Personal contact information (visible only to you if you chose private registration) and your Public contact information, which is displayed in the public WHOIS system.

    Updates to your registration information may take up to 48 hours to appear in the public WHOIS system. 

     

  5. How your contact information is used to register your domain

    When you purchase a domain name, you provide contact information (your name, address, email, phone number) to register the domain. This information is required by ICANN, the international non-profit corporation that oversees the assignment of domain names. It’s also used by Google Domains to contact you if there’s a problem with your domain, so the information needs to be valid.

    When you purchase your domain with business email powered by G Suite, you can choose how your contact information is displayed in the public WHOIS directory. Anyone can access the WHOIS directory to see the contact information for a particular domain. The two registration options are:

    Option 1: Private registration

    With private registration, your contact information for your domain isn’t included in the public WHOIS directory. If someone searches WHOIS for your domain, they’ll see contact information provided by third-party privacy provider. Your contact information is not displayed.  

    Your purchase includes the option for private registration at no additional cost. See more about private registration

    Option 2: Public Registration

    With public registration, your contact information for your domain is available in the public WHOIS directory. Anyone can access the directory to see the owner and their contact information (name, address, email, phone number) for a particular domain.

    How to privately register your domain

    When you register your domain with your business email purchase, you can choose to keep your contact information private by clicking Make domain contact information private under Privacy settings.  Also, after you purchase your domain, you can turn private registration on or off.

    If you don't see this option, then your domain has an ending such as .us or .co.uk that doesn’t support private registration.

    Domains that don’t allow private registration

    Domains with these endings do not allow private registration. Your registration information is publicly available in WHOIS.

    • .CO.IN
    • .CO.NZ
    • .CO.UK
    • .IN
    • .US

    About .CO.UK domains: Nominet, which oversees .UK  domain names, requires accurate contact details for all domains. Nominet allows some non-commercial domain owners to opt-out of publicly displaying their contact information in WHOIS. If you meet the qualifications, you can create an account at Nominet and follow instructions to opt-out.

  6. Cancel your business email

    You can cancel your business email account and domain at any time. View full list of considerations before canceling. Note: For continuous email service, your domain may be renewed up to a month before your next payment date.

    Your business email address After you cancel, you can no longer send or receive mail from your business email address (for example, you@yourcompany.com); you return to using free, basic Gmail. 
    Your domain If you purchased your domain when you signed up for business email, you continue to own the domain you registered, but it no longer renews automatically. If you purchased your domain elsewhere, you can manage your subscription through your domain host directly.
    Your data Emails, Drive files, and contact information in your account remain intact. Your Google Drive storage quota decreases, as appropriate.
    Signing in You can only sign in with your original Gmail address and current password.
    Your Groups The Groups you created under your domain are deleted.
    Your Sites The Sites you created under your domain are deleted.
    Getting support You no longer have access to 24/7 support.

     

    To cancel your business email account:

    1. From your Gmail account, click Settings gear icon and select Manage this domain.
    2. Under Subscriptions, click Cancel your business email.
    3. Check the box to confirm you have read and understand what happens when you cancel.
    4. Click Cancel email subscription.

    To learn what happens to your paid subscription, see Canceling your subscription.

  7. Get support for business email

    If you have business email powered by G Suite, 24/7 phone and email support is available with your account. If you're calling, you must provide a support PIN for authentication and verification purposes.

    To contact Support:

    1. From your Gmail account, click gear icon and select Manage this domain.
    2. Click Contact Support to access contact options. Read below to learn more about contacting business email support.
      • Email us using the Support contact form. After you complete the form, we'll automatically open a support case and send an email to your G Suite address.
      • Call us at 1-877-355-5787 (toll-free, U.S. only). Please make sure you have your support PIN ready when you call.

    To locate your Support PIN:

    1. From your Gmail account, click gear icon and select Manage this domain.
    2. Click Contact Support.
    3. The PIN appears below the phone number to call.

    A support PIN for phone support is valid for up to 1 hour, after which time it will expire. To get a new PIN after it expires, click Renew.

    To help us answer your questions as quickly as possible, please include any required product information when you contact us.

    After you submit a case, we'll process and investigate it according to priority level and time of submission. You can expect an initial response update within 24 hours.

About business email

  1. Before you create your business email address

    Here are some current limitations that apply to business email (and are subject to change):

    You need an existing Gmail account

    • You need to have an existing Gmail account. If you don’t have Gmail, it’s easy to sign up at Create your Google Account. If you don't have Gmail, but would like a G Suite business email account, sign up at Get email for your business.
    • Important: If you unlock additional features, such as adding users, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled. For details and other restrictions, see Considerations before signing up, unlocking additional features, or canceling.
    • If you have more than one Gmail address, you can select only one account to be linked with the new business email address. You can add additional accounts to your domain by unlocking additional features.
    • To have a business email address, for example, you@yourcompany.com, you either need to purchase a domain with us or use a domain that you already own. During the sign-up process:
      • If you need to purchase a domain, you can choose a domain name (the @yourcompany.com part) for your business email address.
      • If you already own a domain, you need to verify that you own it and change the mail settings so that Google can send and receive emails for your preferred email on this domain. The sign-up process walks you through these steps for domain verification.
    • If you own a domain already and use aliases to receive emails, you can no longer use those aliases to forward email to a central account on your domain with business email. For more information, see Transfer of email aliases not yet supported. If you purchase a new domain, you can create new aliases for your business email by unlocking additional features.
    • Linking your Gmail account with a business email address is possible if your account was originally registered in a country where G Suite Basic is available, except for Antarctica and Bouvet Island.
    • Your Gmail account must specify English as the primary language.
    • If you have a Gmail account that includes a secondary calendar, Google Site, or you use Gmail delegation for your Gmail account, you can’t sign up currently. For further details, and other restrictions, see Considerations before signing up, unlocking additional features, or canceling.
    • If you have a Gmail account, and want to use Inbox, a new service, you need to unlock additional settings in G Suite settings.
  2. Considerations before signing up, unlocking additional features, or canceling

    As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.  We’ll continue to support customers who purchased business email powered by G Suite. 

    Before you sign up for a business email address powered by G Suite and domain registration, we recommend that you carefully review this article. You need to understand all features and potential impacts on your existing Google services and experience.

    After you sign up, it can take a few hours for changes to your account to take effect.

    Business email considerations

    Before you sign up
    Service If you sign up...
    Business email address

    A business email address doesn’t replace or hide your current Gmail address. You can continue to use both addresses. Google services can display (to you and other users) one or both of your addresses in association with content in the services. If you don’t want your business email address associated with your existing Gmail address, we recommend that you create a new Gmail address instead.

    Gmail

    You can keep the Gmail address that you own and continue to receive and send email at your existing Gmail address.

    You can also send and receive messages at your new business address, which becomes your primary email address.

    Gmail filters

    To include your new business email address, you might need to update any Gmail filters that use your @gmail.com address. Learn more

    Google Play

    Apps you purchased in the Google Play store are available with your new business email address. However, some in-app purchases from sellers other than Google might no longer be available after signup.

    Calendar

    Calendar invites sent to your existing Gmail address (you@gmail.com) are accepted by your new business email address. Users who invite you see your new business email address.

    Public Calendar events are converted to display as free or busy. After signup, please review your Calendar entries to ensure that public calendar entries are still public (if intended) and update them if necessary.

    Paid Drive storage

    If you purchased additional Google Drive storage for your Google Account, you can keep and manage your storage subscription after signup. The storage you purchased is added to the storage provided with your business email address.

    Contacts The Contacts preview (a new Contacts interface) is not yet available for G Suite. Learn more
    Google Chat

    If you're a Google Chat user, but don't use Hangouts, you're upgraded to Hangouts. And, you can't revert to Google Chat unless you unlock additional G Suite features or cancel your G Suite subscription.

    Invitations sent by Google Chat users to your new business email address are presented with your existing Gmail address (you@gmail.com). Google Chat users can see both your existing Gmail address and new business email address in your contact information.

    Hangouts users are unaffected.

    Google Sites

    Public sites you created continue to be accessible. New sites you create are created with your domain. If you cancel your business email powered by G Suite account, sites created with your domain aren’t retained.

    For more details, see Before you cancel below.

    Google Now Google Now has limited functionality. Some Now cards, such as flight, hotel, and rental cards, are not yet supported by G Suite.
    Photos integration with Drive Photos to Drive integration is not yet supported by G Suite. You can't use this feature.
    Before you unlock additional G Suite features

    Before you unlock additional features for your G Suite business email and domain registration, be aware of the impact this can have on other services.

    Additional features include:

    Note: All sign-up considerations apply to unlocking additional features unless otherwise specified.

    Important when you unlock additional G Suite features:
    If you cancel business email powered by G Suite, your original Gmail account will also be cancelled. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.

    Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your ownership of domain ownership to another account. Learn more about downloading your account data and business email data.

    Service If you unlock additional features...
    Gmail Your original Gmail address is permanently associated with your G Suite business email address.
    G Suite You can continue to use your original Gmail account.
    However, if you cancel business email powered by G Suite, your original Gmail account will also be CANCELLED. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    Google Play

    Google Play purchases on your Gmail account are permanently associated with your G Suite account.

    Manage business email

    The Manage business email panel is no longer accessible. You'll use the Google Admin console to manage your G Suite subscription. Learn more

    Before you cancel

    You can cancel your monthly business email service or domain registration at any time.

    • If you didn't unlock any additional G Suite features and you cancel your business email, you can go back to using your original Gmail address.
    • If you did unlock additional features (such as adding another user email or email alias):
      When you cancel business email powered by G Suite, your original Gmail account will also be cancelled. When you unlock additional features, your G Suite and Gmail accounts become permanently linked.
    • Before you cancel your subscription, you can download some of your data through Google Takeout, and also transfer your ownership of domain ownership to another account. Learn more about downloading your account data and business email data.

    If you cancel, you'll be billed for your G Suite subscription up to the day of cancellation. You'll get an email with your final invoice at the start of the next month.

    What happens to my domain registration if I cancel?

    • If you purchased a domain when you signed up and you haven't canceled or transferred your domain registration, you own the domain until it expires at the end of its current registration. Manage your domain settings at domains.google.com. Learn more about deleting your domain registration.
    • If you owned your domain before you signed up, you continue to own your domain until the registration expires at the end of its current subscription with your domain host. To cancel or renew the subscription, go to your domain host’s website.

    What happens to the data in my account?

    If you did unlock additional features

    • When you cancel business email powered by G Suite, both your G Suite business email account and original Gmail account will be deleted.
    • Before you cancel your subscription, you can download some of your data through Google Takeout. Learn more about downloading your account data and business email data.

    If you didn't unlock any additional G Suite features:

    Before you cancel, review all changes to service data in the table below. If you cancel, your email, contacts, individual primary calendar entries, documents, and any consumer data stay with your account. Some data associated with your domain might be available to download through Google Takeout. Learn more about which services offer data download.

    After you cancel, it can take a few hours for changes to your account to take effect.

    Service If you cancel...
    Google Domains You can continue to own your domain. Autorenewal of the domain is turned off. You'll use the Google Domains management console to manage your domain.
    Drive storage Your Drive storage limits are reduced to your purchased levels before the upgrade from consumer to business email. You won’t be able to create files in Drive until your limits are brought within the reduced limits. Learn more
    Google Play

    Apps you purchased in the Google Play Store remain with your account when you cancel. However, some in-app purchases from sellers other than Google might no longer be available.

    Calendar

    Secondary calendars shared only in your G Suite domain are deleted.

    Google Groups Groups created in your G Suite domain (your groups at @yourcompany.com) are deleted.
    Google Sites

    Sites that aren't associated with your domain remain. Sites that are associated with your domain are deleted.

    Google+ Google+ posts that are public or private, unrestricted communities, and public collections remain. Domain-restricted posts and communities are deleted. Domain, custom, and ‘only me’ collections are deleted.
    Manage business email The Manage business email panel is no longer accessible.
    App passwords If you generate app passwords (for example, to use Gmail or Hangouts with an iOS device), turn off 2-Step-Verification before you cancel your business email subscription. Then, those passwords will be deleted and you’ll be signed out of any app or device that you signed in to using an app password. If you leave 2-Step Verification on, your passwords will continue work. Learn more
  3. Why do I need a domain?

    To sign up for your business email, you need to purchase a new domain or use a domain that you already own. A domain is the unique name that appears after the @ sign in email addresses, and after www in web addresses. For example, if your domain is your company.com, you can have a custom email such as you@your company.com. A domain typically takes the form of your organization's name and a standard Internet suffix, such as your company.com, or your company.net.

    Once you own a domain, you can create a custom business email address, as well as create a website for your business.

    Registering a domain

    When you purchase a domain, you need to register it and provide your contact information. This information is added to a searchable directory of domain registrants, and you can make this information public or private.

    If you make this information public:

    • Your contact information appears in online searches through the WHOIS directory.
    • Anyone online can find this contact information.

    If you make this information private:

    • Instead of your contact information, the contact information of a third-party privacy provider appears.
    • Anyone online can find the email address of the third-party privacy provider. Emails sent to the third party are forwarded to you. The sender can’t see your private email address, unless you respond to their email.

    Learn more about private registration by a third-party provider.

  4. How can I use my own domain?

    If you own your domain, you can get your business email and tie it to that domain. During the sign-up process, we'll walk you through verifying that you own the domain to be sure that no one else is using it for business email. You can change the mail settings so that Google can send and receive emails using your preferred email on your domain. 

    Learn more

    Verify your domain for G Suite

    Set up Gmail with G Suite (MX records)

  5. Compare your business email options

    Trying to decide which business email offering to sign up for? Or maybe you're considering upgrading from your current email solution to one that offers more features? Compare the features in the business email options.

    Features Gmail Business email
    powered by
    G Suite
    G Suite Basic G Suite Business G Suite Enterprise
    Custom business email address (you@your company.com)
    Max number of users per account One One* Unlimited* Unlimited* Unlimited*
    Google Drive storage per user 15GB 30GB 30GB Unlimited** Unlimited**
    24/7 technical support, by phone and email
    Access multiple apps (Drive, Docs, Forms, Hangouts, and so forth) from one account. See Apps for more information.
    Administrative controls Basic Advanced Advanced Advanced
    Add and manage users and services (Hangouts, Drive) for your domain.
    Additional Security controls (see Security and business controls)
    Get usage reports Learn more
    Install Marketplace Apps
    Includes Google Vault Learn more
    99.9% guaranteed uptime

    *There is a cost per user/per month for each additional account.

    Important: See Considerations before signing up, unlocking additional features, or canceling.

    **1TB per user if fewer than 5 users