Cancel your business email

You can cancel your business email account and domain at any time. Before you decide to cancel your business email account, be aware of the following considerations :

Your business email address After you cancel, you can no longer send or receive mail from your business email address (for example, you@yourcompany.com); you return to using free, basic Gmail. 
Your domain If you purchased your domain when you signed up for business email, you continue to own the domain you registered, but it no longer renews automatically. If you purchased your domain elsewhere, you can manage your subscription through your domain host directly.
Your data Emails, Drive files, and contact information in your account remain intact. Your Google Drive storage quota decreases, as appropriate.
Signing in You can only sign in with your original Gmail address and current password.
Your Groups The Groups you created under your domain are deleted.
Your Sites The Sites you created under your domain are deleted.
Getting support You no longer have access to 24/7 support.

 

To cancel your business email account:

  1. From your Gmail account, click Settings gear icon and select Manage this domain.
  2. Under Subscriptions, click Cancel your business email.
  3. Check the box to confirm you have read and understand what happens when you cancel.
  4. Click Cancel email subscription.

To learn what happens to your paid subscription, see Canceling your subscription.

Was this article helpful?
How can we improve it?