View your Essentials devices

As a portal owner or admin, you can see a list of your organization's Essentials devices. You can see details including the device name and manufacturer, and the last time it synchronized with Essentials. From the list, you can reset the password on a device, wipe data from a lost device, and more. 

Open the device list

  1. Login to the Essentials portal.
  2. What you see in the device list:
    • Device name
    • Manufacturer
    • IMEI or serial number
    • The last time the device synchronized with Essentials
    • Device status

Device statuses

Status Description
Ready to set up The device is assigned to your organization but hasn't been turned on and connected to a Wi-Fi network.
Active The device is protected by Essentials.
Wipes The device was wiped using the Essentials portal and is ready to set up again.

Find specific devices

You can search for a device from the devices list. At the top, enter a search term in the search bar. For example, to search for a specific device, enter the device name, IMEI, or serial number.

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