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  • Google Nest Wifi
  • Google Wifi
    Wi-Fi basics
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    Common setup issues
  • Features
    Network checkFamily Wi-FiMore Features
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    Common setup issues
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    Wifi warranty and safety informationOpen Source Licenses
  • Google Wifi and your privacy

To get the most out of Google Wifi, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

How can we help you?

Google Nest Wifi

Introducing Google Nest Wifi
Set up Google Nest Wifi
Use Google Nest Wifi and Google Wifi devices on the same network
Add your Google Wifi settings to the Google Home app
Google Nest Wifi security features
Turn off the Google Assistant on Nest Wifi point
Gaming preferred (Stadia)
Commissioning Nest Wifi to an existing Thread network

Google Wifi

Introducing Google Wifi
How many Google Nest or Google Wifi points do I need?
What is a mesh network?
How Google Wifi works with OnHub
Wi-Fi basics

Getting started

Setting up Google Wifi
Where to place your Wifi devices
What can the Google Wifi app do?
What the light on your Wifi device means
Hardwire Wifi points and other devices
Common setup issues

Features

Network check
Family Wi-Fi
Priority device
Guest Wi-Fi
See Wifi points and connected devices
Network Assist channel selection
IFTTT
On.Here
Philips Hue lights control for anyone in the home
More Features

Network settings

Bridge mode
Factory reset Google Nest Wifi and Google Wifi devices
WAN settings
Port forwarding/Port opening
DHCP IP reservation
Set a custom LAN IP
Using the 2.4 and 5GHz bands
Change your DNS
DNS rebinding protection
See Wifi device details
Edit device names
Adjust light brightness
UPnP
Remove Wifi point from Google Account
Email notification settings
IPv6

Fix a problem

Common setup issues
Getting your Google Wifi or OnHub back online
Re-adding a mesh Wifi point
Fix Double NAT / Two Wi-Fi networks are running at the same time
Slow Wi-Fi
Wifi point is offline / light is orange
Devices incompatible with Google Wifi
Google Wifi is choosing a crowded channel
Can't find device in Family Wi-Fi
Devices are connected to another router’s Wi-Fi network
Inaccurate network check results
Restart modem
Restart Google Nest or Google Wifi devices
Recovery mode
Why did my local IP network change to 192.168.85.0/24?
On.Here error
Getting your Wifi points back online
PPPoE issues during setup

More information

Technical specifications for Google Nest Wifi and Google Wifi
M77 Release notes (October 2019)
Google Wifi products
Wifi warranty and safety information
Open Source Licenses
Terms of Service
Need help? Find answers to your Google Nest or Google Wifi questions
Contact the Google Wifi Support Team

Google Wifi and your privacy

Google Nest Wifi and your privacy
Google Wifi app permissions for Android
Google Wifi security features

Chat Now

Chat with a member of the Wifi Care team

Say hello to Google Wifi

  • How to set up Google Wifi

Check out how Google Wifi works to help you

  • How OnHub keeps your Wi-Fi fast
  • OnHub, now with IFTTT

Watch OnHub in action

  • OnHub Field Test #2: Can a kid set it up?
  • OnHub Makers: Make Your Home Internet Look Like Your Home
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