Wifi point doesn't have QR code

Each Google Wifi point has a unique QR code Scan QR code button in the Creative Preview app printed on a label on the bottom of the device. When setting up a new Wifi point, you need to scan this code with your phone’s camera in order to connect your phone to the Wifi point. 

If the QR code label is missing or you’re unable to scan it with your phone, you can manually retrieve and enter the QR code into the Google Wifi app.

  1. Using an Ethernet cable, connect a computer directly to the Wifi point that's missing the QR code label.
  2. Open your computer’s web browser and go to
  3. Look for the “setupNetwork” section of the output.
  4. Find the “ssid” (this will be the name of the setup Wifi network) and the “psk” (this will be the password used to connect).

screen capture QR setupNetwork lost lable

  1. Manually connect to the SSID and enter the psk to connect to the Wifi point and begin the setup process.

Have more questions about Google Wifi? Contact us.

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