Re-adding a mesh Wifi point
If one or more of your mesh Wifi points is pulsing blue and your primary point is online, you will be able to re-add this mesh Wifi point to your existing network.
- In the Google Wifi app, tap the three lines in the upper-left corner to open the side menu.
- Tap Set up Wifi point (Android) or Add Wifi point (iOS).
- Tap Get Started.
- Tap Add to [Network name].
- Follow the steps in the app to set up your network.
Repeat these steps for any additional Wifi points.
Once you’re back online, to remove the “inactive” Wifi point:
In the Google Wifi app, tap the tab, then Network & general.
Tap Wifi points.
Under Network device settings, tap the inactive Wifi point.
Tap Remove device, then Factory reset. This will clear the inactive Wifi point from your app, it will not erase the entire network.
If you're still experiencing an issue, contact Google Wifi Customer Care.