Here are some common issues with On.Here. Click to see how to fix them:Can’t connect to the Hue bridge
If you can’t connect to the Hue bridge:
- Check that the bridge is plugged in and turned on.
- Go to the Hue app and make sure that your lights are connected. Then open the Google On app and pair the Hue bridge with OnHub.
Open the Hue app and connect your lights.
The Hue bridge can only be paired when you’re connected to the main OnHub Wi-Fi network.
Open your phone’s settings and connect to your main Wi-Fi network.