Restart Wifi point

Restarting (or rebooting) your router can sometimes fix common issues. There are two ways to restart your Wifi point: via the power cable and the Google Wifi app.

Via the power cable

1. Unplug the power cable from your Wifi point.
2. Wait 10-20 seconds for it to fully power off.
3. Plug the power cable back into your Wifi point.
4. Wait one or two minutes for it to fully power on.

Via the Google Wifi app

1. Open the Google Wifi app.

2. Tap the tab, then Network & general.

3. In the ‘Network’ section, tap your Wifi point’s name.

4. Tap Restart network, then confirm.

It will take a few minutes and your internet connection will be briefly interrupted.