Google Wifi and your privacy
When you use our products, we realise that you’re trusting us with your information. We are committed to keeping your data private and safe.
Last modified: 6 December 2016 (view archived versions)
Information Wifi points & the Google Wifi app collect
The information your Wifi points and the Google Wifi app collect helps us deliver the best Wi-Fi experience possible. Importantly, the Google Wifi app and your Wifi points do not track the websites that you visit or collect the content of any traffic on your network. However, your Wifi points do collect data such as Wi-Fi channel, signal strength and device types that are relevant to optimise your Wi-Fi performance. Google policies and terms of services apply as normal to any Google services you use (like Gmail or Google Search), whether you’re using them on a Google Wifi network or not.
With simple controls in the Google Wifi app's 'Privacy' settings, you can manage three types of collected data – Cloud services, Wifi point stats and App stats. Examples of the kinds of data managed by these controls are given below.
Please note that some features may not function with certain privacy settings turned off, and some information (such as the association of your Google account to your Google Wifi network) is stored by Google even if all privacy controls are turned off.
|Wifi point stats||
The information you share with Google when you send feedback or a diagnostic report:
- Wifi point logs. These include messages from OS and kernel level processes. The logs are sanitised before being sent to Google to remove or redact personal information like MAC addresses, email addresses, URLs and unique identifiers.
- Note: When using the Send Feedback option (versus Send Diagnostic report), the Google Wifi app logs are also included.
What kind of signals does your Wifi point use?
- OUI (inferred)
- mDNS (broadcast)
- DHCP + Wi-Fi options (inferred)
- User entered names
How Cloud services help you
The majority of the data Google Wifi collects is used for cloud services, a group of features that helps Google Wifi keep your network operating at its best. To provide a smart wireless experience, data is gathered from your Wifi point and the Google Wifi app. This allows us to give you real-time information about your network and enables cloud services-dependent features like the following:
- Network checks: Test the download and upload speeds of your Internet connection to provide insights and make sure everything is working properly.
- Insight cards: See updates on your network performance. This lets you know when your network is offline or not at peak performance and provides steps to fix it.
- List of connected devices: See how many devices are connected to your network, what those devices are, and how much data each uses (both in real-time and historically).
- Automatic channel selection: Google Wifi collects information about your surrounding spectral environment and uses that to determine which wireless channels will deliver you optimal performance. As wireless environments become increasingly crowded (with more neighbours actively using wireless networks), picking the best channel becomes increasingly important.
- Wave control: This lets you turn on Priority device with a simple wave of your hand over your OnHub from ASUS. Once wave control is turned on, each wave over your OnHub will automatically prioritise the pre-selected device for the preset amount of time.
- Guest Wi-Fi: Create a special network just for your guests. Guest will be able to get online and discover streaming devices that you make available from your main Wi-Fi network.
- Tailored Wi-Fi via Device classification: Understanding the nitty gritty details of your devices helps us to optimise Google Wifi so that it performs in the best way possible. Wi-Fi isn't one-setting fits all, so to tailor your Wi-Fi, we need to understand the capabilities and nuances of the devices that connect to your Google Wifi network.
1. Open the Google Wifi app.
2. Tap the tab, then Network & general.
3. Tap Privacy.
4. Toggle the desired options ON or OFF, then tap Save.
If you are the Wi-Fi network owner and you factory reset your Wifi point:
- It will clear settings and data from the Wifi point. If triggered via the app, it will also remove the Wifi point from your Google account.
- Any data collected to deliver your Cloud services is no longer linked to your account
If you are the Wi-Fi network owner and you delete your Google account, the following will occur:
- Your Wifi point will factory reset. If it is not currently online, it will factory reset the next time it goes online.
While Google Wifi doesn’t track the websites you visit, your DNS provider can associate your web traffic with your public IP address. Google Wifi sets your default DNS provider to Google Public DNS. (This can be changed in the Advanced Networking settings of the Google Wifi app.) Google does not associate Google Public DNS information with your Google account. Find out more about Google Public DNS.
Updates and Changes
We are constantly working on new features and controls that help you get more out of Google Wifi. It’s possible that, in order to implement these new features, we may need to change the way it collects, stores and uses data.
For these types of features, our intent is to explain how they collect, store or use data in a way that is different from what we describe here.
If changes are made to this article (which should be rare), a revision history will be available on this page to let you know what has changed and why.