What the light on your Wifi device means

The light from your Google Nest Wifi or Google Wifi device shows the status of your device. Different colours and pulses will indicate how your device is performing. Note: Light colours are different for the Google Nest Wifi router, Google Nest Wifi points and Google Wifi points.

Google Nest Wifi router
Colour What it means What to do

No light

Router has no power or the light was dimmed in the app.

Check that the power cable is properly connected to your router and to a working power socket.

If your device is already set up and the light appears off, check your light brightness settings in the app.

If there's still no light, contact customer support.

Image Sudden-blinking white  Solid white, no light,  solid white

 Device is booting up

Wait for the device to boot up. This takes about a minute. When it's done, it will slowly pulse white, letting you know that it's ready for setup.
Image Slow-pulsing white  Slowly pulsing white Device is ready for set up

Use the Google Home app to set up your router.
Image Solid white light Solid white Router is online and all is well. You're online. Enjoy!
Image Slow-pulsing yellow  Pulsing yellow There is a network error.

Check that the Ethernet cable is connected to both your router and your modem and that both devices are turned on. You might need to unplug and plug in each device again. Learn more about fixing network errors.
Image Fast-blinking yellow  Fast blinking yellow

You are holding down the reset button and are factory resetting this device.

If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it is solid yellow, let go of the factory reset button.
Image Solid yellow light Solid yellow Router is factory resetting. This can take up to 10 minutes. When it's done, the device will reset itself and start pulsing white, letting you know that it's ready for setup.
Image Solid red light Solid red Something is wrong Critical failure. Factory reset the router. If the light stays red, contact customer support.
Google Nest Wifi point

The light ring on the bottom of the point shows various statuses.

Note: The 2 white LEDs on the top of the point indicates volume control and helps you know where to touch to control volume. These will appear when music is playing and your hand gets close or when you touch the volume controls.

Colour What it means What to do

No light

Note: When Nest Wifi points are set up, lights will only appear when you’re interacting with the device.

Nest Wifi point has no power.

or

The light was dimmed in the app.
  1. Check that the power cable is properly connected to your point and a working power socket.
  2. Try the voice command “Ok Google”. if the bottom lights up when you speak to the point or tap the volume controls, it’s working properly.
  3. If your point is already set up and the light appears off, check your light brightness settings in the app. The bottom light could be dimmed or the mute light might be turned off, but your device is working properly.

If there's still no light, contact customer support.
Image Orange ring Solid orange The microphone is muted and turned off.

On the back of the point, move the switch to turn it back on.

Note: Turning off the microphone prevents the point from listening or responding. To interact by voice with your point, the microphone must be on. 
Image Fast-pulsing yellow ring Fast pulsing yellow You’re about to factory reset the device.

Continue holding the factory reset button to reset the device, or let go to stop.
Image Yellow ring Solid yellow The device is resetting. Wait for the device to reset itself. It may take several minutes. When it’s ready for set up, the device will slowly pulse white.
Image Slow-pulsing yellow ring Slowly pulsing yellow There is a network error.

Check the connections between your modem and your router or primary Wifi point. You might need to unplug and plug in each device again.

If your network is working, but a particular point isn’t. Try restarting your point in the Home app. If that doesn’t fix the issue, factory reset your point and set it up again.

Learn more about fixing network errors.

Image Slow-pulsing white ring Slowly pulsing white

Device is booting up or is ready for set up

Use the Google Home app to complete set up.

Image Fast-pulsing white  Fast pulsing white

 

 

 

Image Fast-pulsing white  Fast pulsing white

Google Assistant is listening, thinking or responding.

 

or 


You or someone in your home has anotification or reminder.

Once your device is set up, the light will pulse white when interacting with your Google Assistant. This is working properly.

 

The light will also pulse white when you have a notification or reminder. This will last for 10 minutes or until the person for which the reminder was assigned asks “Ok Google, what are my reminders"?
Image Fast-flashing white  Flashing white Someone in your home is receiving a notification or reminder. Ask “Ok Google, what are my reminders"?
Image Pulsing blue ring Pulsing blue You are receiving a call. Tap the top of the point or say “Ok Google, answer the call”.
Image Red ring Solid red Point has an issue. Factory reset the point. If the light stays red, contact customer support.
Google Wifi point, OnHub
Note for OnHub users: If you have a TP-Link OnHub, the light is located around the top, just inside of the outer shell. On the ASUS OnHub, the light is found near the bottom-front of the device.
Colour What it means What to do
No light Wifi point has no power or the light was turned off in the app.

Check that the power cable is properly connected to your Wifi point and a working power socket.

If your Wifi point is already set up and the light is off, check your light brightness settings in the app. 

If there's still no light, contact customer support.
Image Solid white light Solid white Wifi point is online and all is well.

You're online. Enjoy!

Note: For OnHub, this light will be teal. 

 Pulsing blue

 Wifi point is ready for setup.

Set up the Wifi point in app. The light will turn solid white once the Wifi point is online.
 Solid blue Wifi point is factory resetting itself. This can take up to 10 minutes. When it's done, the Wifi point will reset itself and start pulsing blue, letting you know it's ready for setup.
 Pulsing orange Wifi point has no Internet connection. Check that the Ethernet cable is properly connected to your primary Wifi point and modem. Learn more about fixing network errors.
 Pulsing red Wifi point has an issue. Factory reset the Wifi point. If it continues to pulse red, contact customer support.

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