What the light means
The light provides a general status update at a glance. Different colors and pulses will tell you right away how your Wifi point is performing.
- If you don’t see any light, check that the power cable is properly connected to your Wifi point and a working power outlet. If it's properly connected and there's still no light, contact customer support.
- If your Wifi point is already set up and the light is off, check your light settings to see if someone turned it off.
- Want to change the light brightness? Here's how.
Here’s a guide on the different color states.
|Color||What it means||Action|
|No light||Wifi point has no power or the light was turned off in the app.||Plug in your Wifi point to a working power outlet. Change the light brightness with the app.|
|Solid teal||Wifi point is registered and all is well.||You're online. Enjoy!|
|Blue pulse||Wifi point is ready for setup or is downloading an update.||Go through the setup flow in the Google Wifi app. When you're setup and online, the light will turn solid teal. If downloading an update, wait for the download to complete. If the light doesn’t return to solid teal, restart your Wifi point.|
|Solid blue||Wifi point is factory resetting itself.||This could take up to 5 minutes. When it's done, the Wifi point will reset itself and start pulsing blue, letting you know it's ready for setup.|
|Amber pulse||Wifi point has no internet connection.||Make sure the Ethernet cable is properly connected to your primary Wifi point and modem. Learn how.|
|Red pulse||Wifi point has an issue.||If your Wifi point continues to pulse red, please contact us.|