CSP - Technical queryPlease share the following information in the 'Full Description' section below: Widevine Portal ID that needs assistance Brief description of your Widevine implementation (e.g. Using offline licenses on Android OR Using self-generated keys OR Using Widevine ATV STBs) Widevine environment - Production (license.widevine.com) or Staging (license.staging.widevine.com) Server-side: License or Proxy SDK version ARM / CentOS / Ubuntu Java / C++ Logs Base64 encoded request and response blurbs showcasing the server-side error encountered (if applicable) Client-side Platform - Chrome browser / Android / Chromecast / Windows / Mac / <other> OS version Widevine OEMCrypto / CDM version Shaka player / Exoplayer version Make, model of devices affected Logs Android bug reports EME logger logs If issue is impacting customers - tell us about the region, and number of subscribers affected, timezone. Steps to reproduce error, screenshots. * Required fieldFirst name *Last name *Email addressPlease enter a valid email address.Company Name: *CWIP Certification Number: *Subject *Which environment is in use? *ProductionStaging (Test)Full description *Please enter a full description of the problem.Please be sure your file has uploaded completely before submitting the case.SubmitSubmittedEdit requestDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sentThank you for filing a case with Widevine Support at Google. We are reviewing your case and will contact you during our regular business hours.Edit requestDownload submission