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Competition leaving fake reviews on niche-related websites to our business. ¿How can i address this?
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It has been brought to our attention thanks to some customers that let us know what was going on, competitors are posting negative reviews on important websites talking about our service.

Fun fact, most reviews are positive, and the accounts of these negative reviews are always 1-2 comments related to our business and nothing else.

A couple customers mentioned that the competition told them to search comments related to our service on google and they found that action fishy by the fact that most reviews are real and positive (some even post pictures and videos of their great experience) but some of them are bad (and i mean angry bad with caps and everything to attract attention, but again we can see they're fake because the accounts are new and comments are negative just pointed to us with no more activity).

We have tried to talk with the different websites but they won't take down those reviews even though it's obvious what's going on here, the thing is, we had an issue with one of these business and we feel they are leaving those reviews as retaliation.

It's sad it comes to these actions, but due to covid we have noticed google search is really affecting our business and it seems we can't do anything about it.

Is there any way we can rank them down? or remove their website from our search? We're going to create a new section on our website to try to outrank them asking our customers to post their reviews, videos, pictures, etc. on our website, but if we can solve this issue in a shorter period of time such as having Google's help then we'd really appreciate it.

We know Google won't favor anyone and most likely they won't remove any results from SERP if they're within the norms, however, sadly for these sites, our competition is using them to affect us. There's a reason we're top 3 in our niche (as for sales), and I understand the competition is struggling because customers preffer us, but this is pure nonsense. Affecting our business by taking the black hat route is no good.

Any information is appreciated, thank you for reading this.
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