"Unusual traffic from your computer network"
Why you received this message
You may see "Our systems have detected unusual traffic from your computer network" if Google detects that a computer or phone on your network may be sending automated traffic to Google.
Automated traffic includes:
- Sending searches from a robot, computer program, automated service, or search scraper
- Using software that sends searches to Google to see how a website or webpage ranks on Google
What to do when you see this message
The error page most likely shows a CAPTCHA (a squiggly word with a box below it). To continue using Google, type the squiggly word into the box. It's how we know you're a human, not a robot. After you type the CAPTCHA correctly, the message will go away and you can use Google again.
If you keep seeing the CAPTCHA form, report the problem.
Troubleshoot if you don’t see a CAPTCHA
If you don't see a CAPTCHA, try these steps in order:
- Check for malware on your computer. Malware is malicious software that can be installed on your computer without your knowledge. Some malware can cause Google to show this message. Learn how to detect and remove malware.
- Contact your network administrator. If you share a Wi-Fi network with others, like at a school or business, another computer in your network may be sending automated searches to Google. Your network administrator or IT professional may be able to locate and stop the source of the automated traffic.
- Reset your modem or router. If you don’t have a network administrator, try resetting your modem or router to see if that fixes the issue.
- If the problem keeps happening, or you don’t share a network with others, contact us. We’ll follow up if we need more information, or if we have something to report back.
Once the automated searches have stopped, you should be able to search normally on Google.