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SEO company may be sabatoging my site
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Hi.  Yesterday I told our SEO Company that I was looking at discontinuing service with them.   He didn't like this and said I needed to pay them 2 extra months in order to leave, eventhough this is not stated in our contract.  I said I didn't like this and he said if I didn't he will get his lawyers involved.  The phone call left the issue unresolved but 1 hour after the phone call he changed his status on Google my busisness to owner and adminstrator and changed mine to manager.   Today he marked my business a being 'permanenty closed'.  When customers called us saying this I changed this back myself.    Now i notice that google now does not rank my website at all even when I search for my website's name.  Is there a way that the SEO company could cause my sight not to index at all in one day?  My website is www.WaverleyEyeCare.com.   He also did the same to www.EyesOnBridgwater.com.

Thanks for the help.
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Thanks for the reply.  Can I change thier access to Google Console  if I am a manager?   He changed my status to manager.  If so can you help tell me how to remove his status from google serch console?
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Long live the Google Toolbar
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You will need to verify yourself as an owner.
Then, figure out what their verification method was and remove it which would remove their ownership.
 
Google has a dedicated help center specifically for business listings that can be found here.
They may be able to help as well on that side.
 
 
 
 
 
 
 
 
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I have verified myself as owner for both sites.  I have changed passwords to all domain managment sites,  wordpress and our social media accounts...the only one he has access to is google my business.
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When I look under users in Google console search I don't see him listed....could he still have access if I don't see him listed?
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You are correct.  He put in a removal request for both sites yesterday.  I cancelled them.

Thanks again
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I have been here since nearly the beginning.
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Just letting you know Optimist Prime called for cavalry backup so there will be lots of us watching and assisting as needed.
 
Just forewarning, you might need to play whack-a-mole for a few days with attacks through various ways, including false claims of your business being closed (Google maps) as well attempts to gain access to the accounts.
 
One thing to watch for is fake social media reviews.... Google Maps, Facebook, Yelp and the like.   Referencing this forum thread may assist you in getting false reviews removed.
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thanks good to know
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Long live the Google Toolbar
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Any chance this is the agency? [edited out name]
Trying not to hyper link to the site
 
I like to know for personal reference
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Yes that is the company.  Do you have details about them?
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Long live the Google Toolbar
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No, not really but they are mentioned in the footer of your sites.
This query reveals a lot about who they are and who their other clients are, could be good intel for your attorney:)
 
Take notes and collect all evidence including screenshots of anything showing their email addresses associated with your accounts and any correspondence.
 
Might have been a hit and run and you'll never hear from them again. I'm guessing this isn't the first time they have done this so there may be other victims out there. 
 
 
 
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I have been here since nearly the beginning.
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Links are endorsements.  
 
Footer links are site-wide endorsements.
 
You wouldn't link to your lawncare service using the homepage (and every other page of the site), even if the service was really good and free, nor should you link to any other service provider, including site developers and Seo's as your payment for services rendered are legally sufficient.   If the terms of the contract stipulate the link then you should be paid for the link otherwise you are providing them free advertising.
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i have a question about SEO optimization, and how much is dependant upon google my business.    Is most of SEO work done through my webpage?   
I am wondering if I still exclusive access to my website, domain managment and social media.....can I create a reasonably SEO campaing just using those?   
Obviously I want to get Google my business control back but I could see if I can get Google verify the real owner...and avoid litigation unless absolutly necessary
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Long live the Google Toolbar
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In Google Search I would say your Google Business listing is probably the top priority because these will generally appear more prominently to local searchers than websites themselves.

It looks like your listing is working now: https://goo.gl/maps/MfZdrUNVo6rS6R549 
I see you added back your website address. 

Google has a dedicated help center specifically for business listings that can be found here.
They can help guide you better than we can if you need specialized assistance.
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Check users in wordpress - they may have also access thru it. Remove all "administrators" leaving only you as an admin in Wordpress.
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