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12/5/19
Review Star Rating not appearing in SERP (despite markups looking good) 0 Recommended Answers 4 Replies 1 Upvote
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Hello We, 

I am sadly returning with an issue that haven`t been solved since the June update when did lost the Star -snippets from the SERP.

We have Ratings and Reviews for the landing page of our listed partner clinics and however the  Structured Data Testing Tool shows that the markup seems good, 

We do not have manual penalty,  Lighthouse test do show some improvement requirements but nothing crucial and compared to 5 of our competitors overall status is not worse - maybe even better with less errors and they use even less accurate markups or have several error messages.


Our page speed been improved, we do not do linkbuilding at all (all back links are 100% natural).

I am aware of the Webmaster Guidelines and a the new Ratings and Reviews rules and categories that can be applied.

I have checked for similar issues as well before writing here but I think our overall situation is better.

Any feedback, idea or finding is more than welcome! Thank you!
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12/5/19
who owns the clinic, is it "qunomedical" or some other organization?
 
Certainly doesn't look like a sepereate organization at first blush. 
 
... hence its same organization, and classified as self-serving. Hence not eligible to show review snippet. 
 
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12/5/19
Thanks for your answer! Qunomedical does not own any of our partner clinics that we are listing on our website.You mean for the Bot not obvious in terms of markup?
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12/5/19
Well I dont think 'organization' data comes just from structured data. 
 
ie can't use (or trust!) the structured data to be clear if they company (ie localbusiness, of which medicalclinic is a subtype!) being reviewed is the same one as owns the website hosting the reviews. 
 
 
Might mean for example, that https://www.kcmclinic.pl really should have its own 'Organization' data, (and/or LocalBusiness, or even MedicalClinic) data so it stands alone as its own company. 
 
And different to organization data for the https://www.qunomedical.com/ site as a whole. 
 
 
Do notice that
 
1) https://www.qunomedical.com/en/kcm-clinic   does not actually link to https://www.kcmclinic.pl - in theory a review for another orgnaziation, really should link to the other organzation. there is no link out, the page is 'internal'. 
 
2) At least one of the reviews actully mention Qunomedical, which suggest the review is actulyly (at least in part!) for Qunomedical, and not just for kcm-clinic. 
 
 
'partner' relationships are tricky, as there is no clear separation of organizations. 
 
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12/6/19
Thanks Barry for your tips but I have mentioned in the first post that we have QUITE a few competitors out there whom using the same setup or even less accurate tagging and they have no issues showing start.

Is anyone else has any idea?
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