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How to fix Google Search Console Mobile Usability errors 1 Recommended Answer 12 Replies 13 Upvotes
Hello,
I'm having issues on my website according to Google Search Console. I have 2 sites.
Site #1: https://www.ayanohisaphoto.com
I'm having issues on my website according to Google Search Console. I have 2 sites.
Site #1: https://www.ayanohisaphoto.com
Site #2: https://www.ayanohisaweddingphoto.com
It says Site #1 has 28 issues and Site #2 has 1 issue on Mobile Usability. I checked those pages on my phone but couldn't tell what is causing the errors. So I just tried to validate again, and Google went through the validation process, and it looked like they got validated as No Issue once, but then it started to show the errors again.
One thing I noticed is, when I click the pages with GSC errors from Google Search Console account, it goes to my regular site, not mobile site.
For example, GSC says this url has the Mobile Usability error, so I click on it from GSC account on my smart phone, as a new tab. https://www.ayanohisaphoto.com/p893482295/h9ca7731f
And it takes me to a desktop version of this page, not a mobile page. But my sites has mobile versions of all pages, so it shouldn't take it to the desktop version of the page. And it is weird that ONLY 28 pages on my site has this issue because my site has hundreds of pages with almost the same design. So if 28 pages really have the issue, other hundreds more pages should have the same issue but ONLY 28 has the issue according to GSC.
Do you have any idea about how to fix this issue? Also, does this affect badly towards the SEO?
Thanks in advance!!
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It says Site #1 has 28 issues and Site #2 has 1 issue on Mobile Usability. I checked those pages on my phone but couldn't tell what is causing the errors. So I just tried to validate again, and Google went through the validation process, and it looked like they got validated as No Issue once, but then it started to show the errors again.
One thing I noticed is, when I click the pages with GSC errors from Google Search Console account, it goes to my regular site, not mobile site.
For example, GSC says this url has the Mobile Usability error, so I click on it from GSC account on my smart phone, as a new tab. https://www.ayanohisaphoto.com/p893482295/h9ca7731f
And it takes me to a desktop version of this page, not a mobile page. But my sites has mobile versions of all pages, so it shouldn't take it to the desktop version of the page. And it is weird that ONLY 28 pages on my site has this issue because my site has hundreds of pages with almost the same design. So if 28 pages really have the issue, other hundreds more pages should have the same issue but ONLY 28 has the issue according to GSC.
Do you have any idea about how to fix this issue? Also, does this affect badly towards the SEO?
Thanks in advance!!
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Ok, now actually look at the site, seems use some sort of 'Dynamic Serving'. Both desktop and mobile sites come on the same URL. No redirects needed! (talk of a redirects was a red-herring!)
You saw desktop site, because happened to open on a desktop browser!
If open on a mobile, then get mobile site.
So the mobile test - which uses a mobile agent, DOES get the mobile site
And as noted the page is passng hte etst
https://search.google.com/test/mobile-friendly?id=6FILOwZZfOnoukgHkZ633Q
Tested on: Sep 6, 2019 at 11:55 AM
Page is mobile friendly
This page is easy to use on a mobile device
... so it is some sort of 'transient' error.
Technically yes, these intermittent failures MIGHT affect ranking on mobile results specifically. Ie page doesn't pass the test so doesn't get the TINY ranking boost, until it retested and passes next time.
No effect on desktop results.
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That example page passes now
https://search.google.com/test/mobile-friendly?id=x2bu_-KX07yp0PY1rglmMQ
Sounds like some sort of transient issue, now resolved.
As you see the validation is 'looking good' - which means that generally as Googel is testing most are passing the test now.
What ever issue is/was is resolved.
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Hi Barry,
Thank you for replying back to my post.
Yes, you are right, the error on one of my websites seems to have passed the test and has no error anymore. However, my issue is that the error keeps coming back even after being resolved.
Also the other site, still has 22 unresolved errors. It decreased from 28 but still has 22.
Why is this happening when I made NO changes to my website?
Thanks!
Thank you for replying back to my post.
Yes, you are right, the error on one of my websites seems to have passed the test and has no error anymore. However, my issue is that the error keeps coming back even after being resolved.
Also the other site, still has 22 unresolved errors. It decreased from 28 but still has 22.
Why is this happening when I made NO changes to my website?
Thanks!
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Suppose you might have intermittent loading issues.
Havent seen it, but are you seeing any resources not loading. Perhaps with Other Erorr?
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But the thing is, the pages with GSC mobile usability errors are not mobile pages. They are desktop version of the pages. But my website has mobile site, so it doesn't make sense that GSC detect mobile usability errors on desktop version of my pages. My mobile pages seem to be working well. Any idea?
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Ha, well it its kinda expected they don't pass the test then :)
If they desktop pages, it doent matter if pass the test or not!
Google will just test pages it finds. There is no way really of marking pages saying 'this is a desktop page, don't bother testing it'.
Although if may want to setup auto redirection to redirect mobile users to the mobile version. That way when the mobile user-agent tests the page, the desktop page will actully pass the test (because the test ends up running on the mobile page!)
... suggests you dont have this auto redirection.
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Auto redirection, like, if you open my site on your mobile device, it'll automatically take you to the mobile version of my site? Yes, it already does that. If I open my site or if you open my site on your mobile device, I'm sure it'll take you to the mobile version of the site. But somehow if I click on those pages from GSC mobile usability page, it takes me to the desktop version of the page. So weird.
Do you think this affects SEO badly if I have those errors?
Do you think this affects SEO badly if I have those errors?
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Ok, now actually look at the site, seems use some sort of 'Dynamic Serving'. Both desktop and mobile sites come on the same URL. No redirects needed! (talk of a redirects was a red-herring!)
You saw desktop site, because happened to open on a desktop browser!
If open on a mobile, then get mobile site.
So the mobile test - which uses a mobile agent, DOES get the mobile site
And as noted the page is passng hte etst
https://search.google.com/test/mobile-friendly?id=6FILOwZZfOnoukgHkZ633Q
Tested on: Sep 6, 2019 at 11:55 AM
Page is mobile friendly
This page is easy to use on a mobile device
... so it is some sort of 'transient' error.
Technically yes, these intermittent failures MIGHT affect ranking on mobile results specifically. Ie page doesn't pass the test so doesn't get the TINY ranking boost, until it retested and passes next time.
No effect on desktop results.
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>You saw desktop site, because happened to open on a desktop browser! If open on a mobile, then get mobile site.
Of course I checked on my mobile phone, not desktop browser! It still took me to the desktop version of the pages on my MOBILE PHONE! But you know what, when I checked now, it took me to the mobile version today. So I guess Google is trying to fix the crawling route. It definitely took me to desktop version on my mobile phone a few days ago.
It still has 22 errors on my site, but it's decreasing from 28 errors, so I will keep monitoring it and see if it all gets resolved.
Thanks!
Of course I checked on my mobile phone, not desktop browser! It still took me to the desktop version of the pages on my MOBILE PHONE! But you know what, when I checked now, it took me to the mobile version today. So I guess Google is trying to fix the crawling route. It definitely took me to desktop version on my mobile phone a few days ago.
It still has 22 errors on my site, but it's decreasing from 28 errors, so I will keep monitoring it and see if it all gets resolved.
Thanks!
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You do have a small switch at the bottom of the page to switch to desktop pages.
Maybe that sets a cookie or something. So for a while you where automatically taken to desktop because had clicked that link.
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Validate Fix button not show on webmaster in new version please help me.
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We are using Jannah Theme , it's completely support mobile device 100%.
We Install also AMP plugin.
The Problem is when we try to check mobile usability , It shows me error that page not support AMP.
Also We found those error:
https://wanasahonline.com/wp-content/plugins/addthis/frontend/build/addthis_wordpress_public.min.css
We are not using Those plugin any more
Thanks
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YOur seems to be a different site, and probably diffent cause.
Please start a new thread discussing multiple sites in one thread is confusing.
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