/webmasters/community?hl=en
/webmasters/community?hl=en
4/30/14
Original Poster
Herb Hoffman

We have noticed that the host name of your site does not match any of the "Names" in your SSL.....

My URL is:
www.theallergykit.com
and got this notice.  We have noticed that the host name of your site does not match any of the "Names" in your SSL.
I called 1shoppingcart.com and they say they use a shared SSL certificate and it is not coming from them.
I am concerned that if I ignore this email that people will not be able to access my site.
Where do I go; who is responsible and how do I resolve this issue?

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All Replies (25)
Kim Tremblay
5/1/14
Kim Tremblay
Just to let you know, I am in Canada and opened without any problem.
Gaieus
5/1/14
Gaieus
Hi Herb, 

This happens when one wants to access your site under the https protocol: https://www.theallergykit.com/ 

The solution would be to 301 redirect your https version to http. Please, read: 
Makana Hut
5/1/14
Makana Hut
I got the same message and have the same concerns. Not sure how to fix when I don't even have SSL


S & P Potter
5/1/14
S & P Potter
Hello - what is the difference between "http" and "https"?  Our website was created under "http", but I believe when we asked Google to index our site, we typed "https" by mistake.  Now we received the same message as above "We have noticed that the host name of your site, https://www.potterrenovations.com, does not match any of the "Subject Names" in your SSL certificate, which were:"

How do we correct this situation?  Also why doesn't Webmaster have a contact phone so that we could speak to someone live to ask how to correct?  Any help you can provide would be appreciated. 
Gaieus
5/1/14
Gaieus
Hi S&P, 

Best would be to start your own topic to avouid confusion. 

Anyway, https refers to "secure" connection which is supposed to be backed up with a certificate that may be missing thus alerting visitors. You should remove the https version of your site from WMT and add the simple http version. Then redirect https to http as per above. 

As for phone support: you get as much direct support as much you pay for it. Not for webmasters tools but for AdWords for instance. You can imagine what a huge staff and cost it would be for Google with the millions of webmasters in the World?
19 MORE
JohnMu
5/3/14
JohnMu
Hi everyone

Thanks for all of your feedback on this! We decided to pause these messages when we saw that they were causing confusion, and we'll work on making them clearer & consider tweaking the criteria for them before restarting them. 

In general, while I agree that it may not currently be practical for all sites to serve their content properly on HTTPS, I think it still makes sense for the hoster to make a clear decision: either serve content via HTTPS properly, or not serve content there at all. Serving content via HTTPS without a valid TLS/SSL certificate will result in users seeing scary browser warnings, and avoiding that probably makes sense even if only a handful of users see them. 

At any rate, we'll be back, and we'll be watching out for your feedback in the meantime.

Cheers
John
 
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