No page information in search results

If a Google Search result says that no information is available for a page, like in the image below:

It means Google couldn't crawl the page's content to create a snippet. This happens when a website has a rule (like in its robots.txt file) that prevents Googlebot from accessing the page. Google can still index a page without accessing it, and it can still appear in Search results.

How to fix it

This isn't my site

The site owner blocked Google from crawling the page, which prevents creating a snippet. Unfortunately, this is the intended behavior and there's nothing Google can do without site owner involvement. If you know the site owner, let them know and share a link to this page.

This is my site

If you own the website for the blocked result, you’re probably seeing this result because the page is blocked by robots.txt. See below for possible next steps.

When a page is blocked by robots.txt

Description

Your website has a rule in its robots.txt file* that prevents Googlebot from crawling the page. Google must crawl a page to be able to generate a snippet for Search results. If Google isn't able to crawl the page, it will appear in Search without a snippet.

*A robots.txt file is a standard file that websites use to control how search engines crawl specific pages on their site. Some hosting services create this file automatically. The following section describes how to confirm that this is the issue.

1. Confirm the issue

Confirm that your page is being blocked by robots.txt on your site.

2. Fix the issue

To fix this problem, take one of the following actions:

Option 1: Let Google read your page

If you want a proper snippet that appears in Google Search, you must change your robots.txt file to allow Googlebot to crawl the page.

Option 2: Block the page entirely from Google search results

You can prevent the page from appearing entirely in Google Search results by following these steps:

1. Take one of the following actions to block your page:
   • Remove the page from your site, or
   • Require a user login to access the page, or
   • Use "noindex" on your page.
   • In addition to any of these steps, you must also remove the robots.txt rule that blocks the page to Googlebot. This is because Google needs to be able to read the page in order to see that it's no longer indexable. Learn about robots.txt here.
2. Tell Google about the change using the remove outdated content tool. This will quickly remove any stored copies of the page from search results. Copy the URL from search results into the tool. The effects of this tool are temporary. To remove a page permanently from Search results, follow Step 1 above.

Understanding how your pages appear in Google Search

The "No page information in search results" message usually appears when Google can't crawl your page's content, often because it's blocked by a robots.txt file. However, there are other ways you can control how your page does or doesn’t appear in Google Search results. 

Below are three common reasons your pages might not show up or might not appear as expected. Some issues, like noindex, will completely prevent your page from appearing in Search results. Other issues, like problems with structured data or content quality, can instead affect how your page ranks or the appearance of the snippet result.

robots.txt (disallow): Prevents Google from crawling the page. When your robots.txt file prevents Google from crawling a page, it means Google can't read the page's content or see any other instructions on that page (like noindex or nosnippet meta tags).

• What you'll see in Search: The page's URL might still appear in search results with the "No page information" message, because Google knows the URL exists but can't access its content.

noindex meta tag: Tells Google not to show the page in search results. This tag is placed directly on a web page and instructs Google not to include that page in its search index. For Google to see this instruction, it must be able to crawl the page.

• What you'll see in Search: If Google successfully crawls a page and sees a noindex tag, it will remove that page entirely from Google Search results.

nosnippet meta tag: Tells Google not to show a snippet in Search results. This tag is also placed directly on a web page and tells Google to index the page, but not to display any text snippet, video preview, or rich results in the Search results.

• What you'll see in Search: The page's URL will still appear in search results, but it won't have the descriptive text or visual elements that usually appear in Search.

If a page is blocked by robots.txt, Google can't see a noindex or nosnippet meta tag on that page. This means the noindex or nosnippet instruction won't be followed until the robots.txt block is removed.