No page information in search results

If a Google search result says that no information is available for a page, like this:

Search result with missing snippet: No information is available for this page

It means that the website prevented Google from creating a page description, but didn't actually hide the page from Google.

If you own this site you can improve this result either by letting Google read the page to create a good description, or by hiding the page entirely from Google Search results. Read below to learn how.

How to fix it

This isn't my site

The page owner prohibited Google from reading the page, which prevents us from creating a page description. Unfortunately there's nothing that Google can do about this.
If you know the site owners, tell them about it, and send them a link to this page.

This is my site

You are probably seeing this result for the following reason:

The page is blocked by robots.txt


You have a rule in your site's robots.txt file* that prevents Google from reading the page, which is how we generate a description in search results. However, such a rule doesn't prevent Google from showing the page in Search results, only from reading the page. Therefore if the page appears in Search results, it will appear without any description.

*A robots.txt file is a standard file that websites use to prevent search engines from crawling specific pages on their site. Some site hosting services create this file automatically for their customers. The next section describes how to confirm that this file is present, and that this is the issue.

Confirm the issue

If you have verified your site in Search Console, you can test whether a page is blocked to Google using the robots.txt Tester:

  1. Open the Robots testing tool for your site
  2. Enter the URL of the page that is missing the description. Omit the URL prefix shown next to the URL entry text box.
  3. Click Test.
  4. The test should show you the robots rule that blocks Google from accessing your page. In order to fix the problem, read the next steps.

Fix the issue

To fix this problem, take one of the following actions:

Option 1: Let Google read your page

If you want a proper page description in Google Search, you must allow Google to read the page by removing or modifying the robots.txt rule that blocks Google.

  1. Find the rule that blocks Google, as described above in Confirm the issue.
  2. Remove the rule, or else update it according to robots.txt syntax.
    If you are using a website hosting service (for example, if your site is on Wix, Joomla, or Drupal), we can't provide exact guidance how to update your robots file because every hosting service has different ways to manage robots.txt on their service. Please search your provider's documentation to learn how to unblock your page or site to Google. Suggested terms to search for: "robots.txt provider_name" or "unblock page to Google provider_name". Example search: robots.txt Wix

Option 2: Block the page entirely from Google search results

You can prevent the page from appearing entirely in Google Search results by following these steps:

  1. Take one of the following actions to block your page:
    • Remove the page from your site, or
    • Require a user login to access the page, or
    • Use "noindex" on your page. If using noindex, you must also remove the robots.txt rule that blocks the page to search engines. Sounds strange, but we need to be able to read the page in order to see your "noindex" instruction. Learn about robots.txt here.
  2. Tell Google about the change using the remove outdated content tool. This will quickly remove any stored copies of the page from search results. Copy the URL from search results into the tool.
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