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I don't recognize this new owner

Whenever a new owner is added to your property, Search Console notifies all existing verified owners of the change. If you don't recognize the new owner, email that person; maybe it's an alternate email address of someone you know.

If the person doesn't answer, or if you're the only property owner and didn't add anyone else, it's possible that your site has been hacked, and someone is verifying ownership of your Search Console property in order to gain something.

If you think your property was hacked:

  1. Learn how the person verified ownership, as described below.
  2. If you can permanently eliminate the verification token (for example, an html file on your site), do so, then delete/unverify the owner. This is only a temporary solution: even if you remove the token, a hacker can probably add it back, so you'll have to take the next step to secure and fix your site.
  3. Either visit the Webmasters Hacked! site and try to fix the problem yourself, or else contact a website security professional to help repair your site.

How did this person verify ownership of my property?

To learn how this person verified ownership of your Search Console property:

  1. Open Site Settings (navigate to Settings > Users and Property Owners)
  2. Click Manage property owners.
  3. In the list of verified owners, select Verification details for the unknown user. This will show you how they verified, which can be useful. "Delegation" means that another owner granted them owner status. Here is a list of verification methods, with explanations. Note that clicking "Delete" or "Unverify" for the unknown user probably won't fix your problem; if it is a hacker, their verification method will probably reverify them after a short while.
  4. Remember that as long as you have permissions on the property itself (that is, you have write/ownership permissions on the site itself), a hacker can't permanently remove your ownership of the property in Search Console; if they try to, you can always reverify yourself.

 

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