Troubleshoot common sitemap issues
Find why your sitemap is not listed
If a sitemap isn't appearing on the Sitemaps page, check that you have correctly configured the following items:
- Preferred domain. To Google,
https://example.comare all different sites. Thus, sitemaps you’ve submitted for the site
http://example.comwon't be visible in the Sitemaps page of Webmaster Tools for
http://www.example.com. To address this issue, make sure you've added all versions of your site then, tell Google your preferred domain and only submit sitemaps for the preferred one.
- Sitemap owner. Was your sitemap submitted by someone else? Sitemaps you’ve submitted are visible on the By me tab of the Sitemaps page. If the sitemap you're looking for isn't visible, click the All tab.
- Webmaster Tools sitemap submission. Was your sitemap submitted using ping or
robots.txt? Only sitemaps submitted using Webmaster Tools are listed on the Sitemaps page. To make sure your sitemap information is visible, it's a good idea to use Webmaster Tools to submit your sitemap for the first time, and then use ping or
robots.txtto update it. Learn more about how to submit a sitemap to Google.