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trying to import MP4, says "unsupported file format" but MP4 is supported. setting details? 1 Recommended Answer 4 Replies 0 Upvotes
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Last edited 8/10/18
just getting started, have an MP4 file, trying to import, error: "unsupported component found" -- what are the file format spex for MP4??
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same error drag or import.  still looking for correct file spex.  also tried referencing video from youtube but thats not allowed.  thanks.
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To use YouTube, you can use the YouTube component instead of Video component. 

It sounds like it's something with your MP4. Is it possible to share the mp4 with us for testing purposes? If it's possible, please upload it to Drive and share the URL with us either in this post or to gwd-support at google.com?

Google Web Designer team
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Did you get this resolved please? It doesn't work for me either....   Thanks, Jane
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