/webdesigner/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
7/27/18
trying to import MP4, says "unsupported file format" but MP4 is supported. setting details? 1 Recommended Answer 4 Replies 0 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 8/10/18
just getting started, have an MP4 file, trying to import, error: "unsupported component found" -- what are the file format spex for MP4??
All Replies (4)
-
8/1/18
same error drag or import.  still looking for correct file spex.  also tried referencing video from youtube but thats not allowed.  thanks.
marked this as an answer
Helpful?
To use YouTube, you can use the YouTube component instead of Video component. 

It sounds like it's something with your MP4. Is it possible to share the mp4 with us for testing purposes? If it's possible, please upload it to Drive and share the URL with us either in this post or to gwd-support at google.com?

Thanks,
San
Google Web Designer team
marked this as an answer
Helpful?
8/21/19
Did you get this resolved please? It doesn't work for me either....   Thanks, Jane
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/webdesigner/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/webdesigner/profile/0?hl=en