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Google web designer templates missing 0 Recommended Answers 3 Replies 0 Upvotes
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Hi there,

I seem to be missing the template gallery when Im opening GWD. 
Unsure what is this causing it.

I have tried to close the app, restart mac, and search for possible updates.

Any ideas why it doesn't display any of the templates? 


All Replies (3)
Please do us a favor by taking a screenshot of the following folder in Finder:
/Users/<username>/Library/Application Support/Google/Web Designer/webapp/gwdtemplates/

And also, did you update your Mac lately? What is your Mac OS version?

Google Web Designer team
marked this as an answer
2 days

I am having the same issue. I lost all of my templates, recreated them yesterday and now they're gone again.

When I resave the templates with the same name as the old ones that disappeared, GWD tell me I already have that template saved and asks if I want to replace it. So the issue doesn't seem to be that they're gone, just that they're not showing up in "My Templates".

My Mac is running macOS Catalina Version 10.15.1

Last edited 2 days ago
marked this as an answer
Hi Nicole,

Thank you for the screenshot. Can you please share the log files as well? 
/Users/<username>/Library/Application Support/Google/Web Designer/logs/

Google Web Designer team
Last edited 1 day ago
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