/webdesigner/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
10/3/19
Google Web Designer doesn't start - white screen 0 Recommended Answers 2 Replies 0 Upvotes
1 Recommended Answer
$0 Recommended Answers
Hi.
I'm starting to work with GWD, but when I tried to start the application, it didn't work, just a white screen. I use Win10. I tried downloading the installation file again, it still doesn't work.
I tried to delete the cache and also to add registers according to Release notes:
Windows: Add a DWORD32 value named disable-gpu-rendering to HKEY_CURRENT_USER\Software\Google\Web Designer\Settings in the registry. Set this value to 1.
It didn't work and the program still doesn't work.
Any idea how to solve it?
Many thanks!
Details
All Replies (2)
Please send us the log files (uploading them to Google Drive and share the url with us here in this post):
HD:\Users\<username>\AppData\Local\Google\Google Web Designer\logs

Thanks,
San
Google Web Designer team
marked this as an answer
Helpful?
11/21/19
Same problem, I am in China, when I enabled global proxy, it's opened successfully.


The log file is as follows

E1121 17:32:31 ..\shell\cef_objects\ninja_cef_client.cc:424] Region API call failed.
E1121 17:32:31 ..\shell\core\file_io_manager_base.cc:246] CefRequest failed with error -130
E1121 17:32:33 ..\shell\cef_objects\ninja_cef_client.cc:500] NinjaCefClient failed to process a shell config.
E1121 17:32:33 ..\shell\core\file_io_manager_base.cc:246] CefRequest failed with error -130
E1121 17:35:48 ..\shell\cef_objects\ninja_cef_client.cc:424] Region API call failed.
E1121 17:35:48 ..\shell\core\file_io_manager_base.cc:246] CefRequest failed with error -130
E1121 17:35:50 ..\shell\cef_objects\ninja_cef_client.cc:500] NinjaCefClient failed to process a shell config.
E1121 17:35:50 ..\shell\core\file_io_manager_base.cc:246] CefRequest failed with error -130
Last edited 11/21/19
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
Questions about a different Google product are no longer considered off-topic and should be moved to the relevant community.
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/webdesigner/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/webdesigner/profile/0?hl=en