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Cannot see the "additional text" in Data Driven Cue cards Template, but it is visible in the preview 0 Recommended Answers 4 Replies 0 Upvotes
I am trying to edit the text placement in the cue cards template for data driven creatives. however, when I go in the particular slide in the the swipe-able gallery to edit the text, in the outliner, when I select the "additional text" it doesn't show, but it is visible in the preview on the brower. How should I edit it when its not visible on the stage? I believe this additional text is somehow linked with the "description text", but I'm not sure how.
Can you please explain this? It's like blindly adjusting the text without seeing it and then previewing it in the browser. It's not practical. Please refer to the screenshot.
Appreciate any help.
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My guess is that the text color is the same as the background on stage so it's not visible, white in this case. Can you please try either changing the page color temporarily to see the text or edit the text color to see it?
Thanks,
San
Google Web Designer team
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I don't think that's the case. If you notice the screenshot I sent you, the text color is blue, just like the description text.
I will tell you the sequence of actions:
Once I open a new template file from Data Driven for Display & Video 360, I choose Cue Cards template choosing the size as responsive. When I have the template open, I go in the library tab, right click > edit "silde B". Then in the Outliner tab I drop down the txt wrap, and click on the the 2 text elements, however nothing is visible. So I switch on the Sample data, which makes one text visible but not the other. Please advise?!
Also I have checked the properties tab, the visibility is ON as well.
Another question, why is the text in a different place that the text box itself?
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Can someone please help on this? I am not able to edit the text box for the additional text. I believe it's a BUG. the text box is not visible on the stage neither is the sample data text. Not sure how I can edit the size of the text container then.
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Thank you for the detailed steps. It is a bug with the sample feed or sample data for Cue Cards. The additional text is missing for Slide B and Slide C in the sample data, and title text is missing in Slide B as well.
To workaround the bug, please follow these steps to edit the sample data to add the missing data:
1. In the Dynamic panel, click on the Sample data tab, double click on the sample_01 to open the Edit sample data dialog.
2. Add some text for Title.
3. Scroll down to Additional text and click the Add button to add Additional text for 1 and 2.
4. Click Save and you should be able to see and edit the sample data on stage.
I will log a bug internally to fix the sample data feed.
Thank you for reporting it to us.
San
Google Web Designer team
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