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8/2/19
Internet Explorer compatibility with GWD 6.0 0 Recommended Answers 8 Replies 0 Upvotes
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Since GWD got updated to 6.0, published banners are not showing up when animated with Internet Explorer. I had no such issue when publishing with 5.0 Any idea to fix this?
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This issue has been fixed in the 6.0.1 version that we've just released today. Please re-launch and re-publish your banners to get the fix.

Thanks,
San
Google Web Designer team
Last edited 8/2/19
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8/5/19
Confirmed 6.0.1 published files running on IE under Google Ads ad environment. but it still is not working under 'Non-Google Ad'. New patching coming up?
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8/6/19
Hi Andy,

Is it possible to share the author file with us? Open the file in Google Web Designer, select File > Save as zip...Upload the zip to Drive and share the url with us either in this post or to gwd-support@google.com.

Thanks,
Maki
Google Web Designer team
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8/6/19
Here you can download the file. I only left basic elements but still not working on IE 11.

https://drive.google.com/open?id=1dAgyH5Pyj283hUX93yLWB3uMoaIApH3s
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8/6/19
I broke down the published file code and it seems that use of 'includes()' method is conflicting with IE11. I solved the problem by using 'indexOf()' instead for the time being, but please take a look for a solution. Thank you.
Last edited 8/6/19
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8/7/19
Hi Andy,

Thanks for giving us the authoring file. Yes, the problem is using an array method (includes) which is not supported in IE. I will log a bug for you and have our team to take a look.

Thanks,
Maki
Google Web Designer team
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8/8/19
Hi Andy,

The issue with Non-Google Ad has been fixed. Can you please relaunch Google Web Designer and try previewing your banner on IE 11 again to see if the issue is resolved?  

Thanks,
Maki
Google Web Designer team
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8/8/19
Confirmed it working fine now. Thanks you Maki.
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