Known issues

• Safari only: <canvas> elements with drawings prevent the animation of clip path masks.
• Chrome and Opera: Clip path masks render incorrectly when the host element contains a 3D-transformed child element.
• References to custom Google Web Designer elements (gwd-image, gwd-video, gwd-audio, gwd-iframe, gwd-page, and gwd-pagedeck) may not work as expected. Learn how you can update your references.
• Timeline animation events, such as pause or loop, do not work when you directly open the source .html file in your browser. This is expected behavior, as timeline animation CSS is generated when previewing or publishing the document. Solution: use the Preview button, or publish the document locally and view the published file in your browser.
• Image files without a file extension with a period in the file name don't import into the Library. Workaround: add the file extension (such as .png) to the file name.
• A black screen on launch may be caused by outdated video drivers. Try updating your video drivers. If that doesn't help, disable GPU rendering by quitting Google Web Designer and following the instructions for your operating system before relaunching:
  • Windows: Add a DWORD32 value named disable-gpu-rendering to HKEY_CURRENT_USER\Software\Google\Web Designer\Settings in the registry. Set this value to 1.
  • Mac: Add a Boolean row to ~/Library/Preferences/com.google.WebDesigner.plist with the name disable-gpu-rendering and a value of YES, or run defaults write com.google.WebDesigner.plist disable-gpu-rendering -bool true in Terminal.
  • Linux: Add a line to ~/.local/share/google-web-designer/preferences/settings.conf with the name disable-gpu-rendering and a value of true. (If the [Settings] section doesn't exist, you'll need to create it first.)
• For a video to autoplay when an ad is re-expanded on Mac Safari, the first video source should be .mp4.
• Gradient background fill on an image only renders when scaling is set to stretch.
• A maximum of 4 panels can be grouped/tabbed together.
• White screen on launch if behind a web proxy. Please follow these instructions to change your proxy settings.
• Mac Chrome, Opera, IE: Play button doesn't work in Google Web Designer preview when Autoplay preview is on. Workaround: remove localhost from the URL to use file:///
• Linux only: file drag and drop from the file system to Google Web Designer is not working. Workaround: use File > Import assets or Add asset from the Library.
• Downloading iCalendar .ics files is not supported on Safari desktop browser.
• It is not possible to have more than one Map component or Street View component, or a Map and a Street View component in the same creative.
• Linux only: if the browser (Chrome or Firefox) is launched by Google Web Designer for preview, Google Web Designer cannot be closed unless the browser is closed first.
• Linux only: Google Web Designer sometimes loses focus and is unable to take keyboard input when switching between apps. Workaround: resize the Google Web Designer window to bring focus back to the app.
• Linux only: if the renderer crashes and a white screen appears, set the disable-gpu-rendering to true in Google Web Designer settings. Add a row to ~/.local/share/google-web-designer/preferences/settings.conf with the name disable-gpu-rendering and a value of true. (If the [Settings] section doesn't exist, you'll need to create it first.)