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Unable to Sign Into Google Fit/ Not Recognizing Account 1 Recommended Answer 51 Replies 79 Upvotes
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I downloaded the Google Fit app a little while ago but I haven't been able to sign into the app once to set up an account. Please see screenshots. There is always an error message when I start the app up, and when I attempt to sign in it will attempt to read data from the phone and then says that account is already present on my phone. I tried creating a brand new email but the issue is the same.  It seems like the Fit app cannot read my account information on my phone and does not have an option to allow me to sign in any other way. I have a Samsung Galaxy S6. I have tried uninstalling and reinstalling the app, I have tried refreshing the cache and clearing data. The app is up to date. I've tried turning permissions off and back on again, I've restarted my phone several times. I don't have any issues signing into any of my accounts through any other apps and they all have been working fine. I can't even submit feedback through the app because I can't get past the sign in page!

Please help!



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Hi Kendra,

How many Google accounts do you have on your phone? And are they all personal @gmail.com accounts or are any of them associated with a school or business?
 
Thanks,
John
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Cannot sign
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My account is sjeelani14@gmail.com
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I have signed on loptop by sjeelani14@gmail.com
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Thanks Robbie, worked perfectly that way!
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