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Manage your account

How can I edit my business information?

In order to edit your business information, please follow the instructions below:

  1. Select the relevant location from the list at the main screen of the Dashboard.
  2. From here, you can perform the following actions:
  • Edit location name
  • Add/edit business Description
  • Provide additional location info
  • Adjust your pin location on the map
  • Adjust your address text
  • Add/edit contact info
  • Add/edit your business' opening hours

3. After you finished making the necessary changes, scroll down and click Update Location.

How can I edit my images?

  • Log in to your account at biz.waze.com
  • In your advertiser account, click the Edit ad images link at the bottom.
  • Upload your new images according to our specs, and click the Update Offer button at the bottom of the page.

Once you update your images, your account will be reviewed by the Waze team. This process can take up to 48 hours.

Can I advertise several locations under one account?

Yes, you can advertise more than one location using the same account.

To do so, first create an account for the first location. Once the account is created, go to the main screen of the Dashboard and click Add Location. You can add as many locations as you wish.

Remember: The budget is shared between all locations. If you advertise five locations for example, select a budget that will be sufficient to cover all five locations together.

How do I choose my budget?

The budget and CPM (the cost for 1,000 impressions) you set are calculated into the maximum number of impressions your pins reach every month. For example, with$1 CPM and a $60 budget, the maximum number of impressions would be 60,000 per month.

The system spreads the impressions across the days of the month. In the example above, that would mean around 2,000 impressions per day. In high-traffic areas, with many Wazers driving by, the minimum budget will not serve pin impressions very often. 

If you advertise more than one location, make sure to select a budget that is sufficient enough to serve an effective number of impressions across all advertised locations. 

Remember — our system will spread the budget according to the traffic around each location in order to optimize impressions.

The bottom line: The higher the budget, the more impressions you get and the more often your pins will appear on the map.

I want to pause/resume my advertising. What should I do?

Pause/resume your advertising at any given time by following these steps:

  1. Log in to your Dashboard at biz.waze.com
  2. Click the Account Settings link at the top of the main screen.
  3. Click Pause Advertising.
  • Your account will be paused until you click Resume Advertising. Your branded pins will no longer appear on Waze map and in the search results.

Please note: If you stop advertising in the middle of the month, you will be charged only for the impressions accumulated until then.

How can I resume advertising?

  1. Log in to your dashboard at https://biz.waze.com/users/login
  2. Click the Account Settings link at the top of the main screen.
  3. Click the Resume Advertising button.
  • Your account is now active. Ads will resume serving impressions within a few minutes and your business will appear on the search results within 24 hours.

If you face any issues with enabling your account please contact us here.

How can I display a Pin only during my opening hours?

If you have a very limited budget, you can maximize it by choosing to display your Pin only during your business's opening hours.

Please note: This practice is not recommended since it substantially minimizes your business's exposure.

Once your opening hours are updated, follow these steps:

  1. Click the Account Settings link at the top of the main screen.
  2. In the Details tab, go to the Ad Unit section.
  3. Mark the checkbox Only Show During Opening Hours located below the 'pins' ad unit.
  4. Click Update Account.
Tip: we recommend keeping branded search available 24/7, for Wazers to plan their future ride to your business.
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