Reset password

Google account

If you chose the Sign in with Google option during account creation, follow this guide to reset your password.

Waze account

If you created your account with your Waze username, follow these steps to reset your password:

1. Sign in at https://waze.com/business
2. Click Forgot your password?
3. Insert the email address you created the account with.

You will receive an email from us with more instructions.

Your new Waze password must be at least 8 characters long, consist only of letters and digits, and contain at least 1 digit and 1 letter.

Didn’t receive the password reset email?

Try checking your spam folder. If there's nothing in the spam folder, double check that you typed your email correctly or try a different email.

Tip: Look for emails from "Waze Advertising" in your inbox to verify that this is address you've signed up with.