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Request to add/update a Purchase Order number

This article explains how to submit a request to add or update your Purchase Order number from the Waze Ads Support Hub. You can also request to update previous invoices with this new Purchase Order number.

Note: After the request is handled, all new invoices will include this Purchase Order number, but it may take up to a few weeks to reissue previous invoices. Your Account Manager will get back to you with the revised invoices as soon as possible. 

Request to add/update a Purchase Order number

  1. Sign in to your Waze Ads Support Hub account
  2. Click Open a new support request
  3. Under “Account Name”, select the relevant account
  4. Under “What’s your request about?”, select I need help on Invoice and Billing
  5. Under “What do you need help with?”, select I need to add / update an invoice Purchase Order (PO)
  6. Fill in the rest of the fields according to the form instructions
  7. Click Submit

What happens next?

You’ll receive a confirmation email that the request was successfully submitted to the Waze Ads Support Team.

The team will also email you once your request is resolved.

Our team may contact you for any missing information or clarifications. You can track all of your requests through your Waze Ads Support Hub account.

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