Dec 18, 2024

Sound suddenly too low to really hear

I am a Waze user for years. Yesterday out of the blue sound is very low.

Android, pixel 6 pro.

I have adjusted volume in and out of app.

No android auto, sound plays to phone speaker (definitely sound on other apps)

Have tried different voices.

Have cleared catch and eventually reinstalled.

I never made any changes which leads me to believe Waze updated and this may be a bug?

Details

Recommended Answer

Dec 18, 2024

Diamond Product Expert vince1612 recommended this

User 8138804804825261643

Dec 18, 2024

Same here on my Samsung S10+... right after the most recent Waze Android update. Then I read the prior comment and toggled Play Sound to Speaker to off. It worked! Changed it back to on and it continued to work UNTIL I shut down Waze and restarted. Upon restart volume was again too low. Keeping it set to off does work when restarting; but I am concerned that this will cause the sound to come from my car system over Bluetooth, which is not what I want. I prefer the sound to work properly from my phone speaker. Hope that this is corrected soon with a new update.

Last edited Dec 18, 2024

Sonia Brown 9801

Dec 23, 2024

I un-installed and reinstalled and volume is loud and then toggle play through speaker and connect to car Bluetooth and it does not come through phone speaker.

Elaine Bombal

Dec 23, 2024

Same issue on Motorola Android phone. Can no longer get Waze voice directions to come thru phone when connected to car Bluetooth either with the Waze setting Play SOund to Phone Speaker on or off.

Stephen Tassio

Dec 24, 2024

Worked my new A35 5G. I don't have bluetooth on in car phone.

Arthur Gray 6176

Dec 29, 2024

Thank you, it worked.

Jack Sullivan 4828

Dec 19, 2024

Bug work around - if you TURN OFF "Play sound to phone speaker" the audible directions will return to your phone speaker. At least they did on my Samsung S24 Ultra.

Paul d'Poulpe

Dec 20, 2024

Nice catch. This fixed the problem for my Poco X6 pro too. Thanks for the tip.

Hernan in Chile

Dec 24, 2024

Brilliant solution!!! I have been struggling with my Galaxy S23 for weeks now, even took it to to 2 "specialists" who lost the battle. Even missed the right exits several times due to not hearing instructions

I have just sorted it out. Much obliged!!!

Simon Ingram 9854

Dec 26, 2024

I have just sorted mine with that fix, thanks to all concerned

User 13790373030787240031

Dec 26, 2024

Thanks! The waze volume just became barely audible a few days ago. I tried the above fix and it worked! I was so frustrated. Thanks 😊

User 2849208744049647431

Dec 27, 2024

Worked for me too. Sounded counterintuitive but somehow works great again..thx so much

Martin Lemus

Dec 27, 2024

Thanks > Yes that worked instantly.

Albert Berger

Dec 27, 2024

Yup it worked on my S24, so weird that turning off the sound to phone speaker results in sound now going to phone speaker, counter intuitive....obviously a BAD software glitch in Waze or Android...

Thank you Jack for the tip!

DAZZ

Dec 28, 2024

So how does that work if you have phone connected to bluetooth but want the sound to play on the phone speaker?

User 16786868641462865753

Dec 30, 2024

This does help but still have issue when Blue Tooth is toggled on... no sound... except being played thru ear piece