Add alerts to update drivers about issues on their route

Add alerts to the Waze map about accidents, traffic jams and road hazards to improve the driving experience for Wazers. Waze will send an alert to drivers nearby.

  1. Log in to the Partner Hub
  2. Click Alerts
  3. Zoom in to the area where you want to create an alert
  4. Click +
  5. Click the road segment where you want to add the alert
  6. Enter the relevant details
  7. Click Save

Got questions? 

What kind of alerts can I add to the map?

You can add the following alert types to the map.

Car Accident Traffic Jam Road Hazard
Minor accident Moderate traffic jam Hazard on the road Heavy rain
Major accident Heavy traffic jam Hazard on shoulder Heavy snow
  Stand still traffic jam Weather hazard Flood
  Light traffic jam Pothole Monsoon
    Road kill hazard Tornado
    Car stopped on road Heat wave
    Car stopped on shoulder Hurricane
    Animals on shoulder Freezing rain
    Missing sign Closed lane
    Fog Fresh oil spill
    Hail Recently formed ice
    Road construction

Emergency vehicle

How can I edit an alert?

There's no way to edit an alert after submitting it. You need to first remove it and then create a new one.

How can I remove an alert?

  1. Log in to the Partner Hub
  2. Click Alerts
  3. Find the alert you want to delete
  4. Click the three dots next to it
  5. Click Delete

Note: You can only remove alerts that were created with your organization's username.

How does Waze ensure alerts are accurate?

Every alert sent to Waze users nearby gets a confidence score and a reliability score. 

Confidence score

Each alert receives a confidence score based on how other users react to the alert - either with a “Thumbs up” to indicate the alert is accurate, or “Not there” if the alert is irrelevant. The score ranges between 0 and 10, and a higher score indicates more positive feedback from Waze users.

Reliability score

Every alert also gets a reliability score based on the experience level of the reporter.
Wazers gain experience levels by contributing to the map, from level 1 to level 6. The higher the level, the more experienced and trustworthy the Wazer. The score ranges between 0 and 10, with 10 being the most reliable.

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