Add alerts to update drivers about issues on their route

Add alerts to the Waze map about accidents, traffic jams and road hazards to improve the driving experience for Wazers. Waze will send an alert to drivers nearby.

1. Log in to the Partner Hub
2. Click Alerts
3. Zoom in to the area where you want to create an alert
4. Click +
5. Click the road segment where you want to add the alert
6. Enter the relevant details
7. Click Save

Got questions? 

What kind of alerts can I add to the map?

You can add the following alert types to the map.

Car Accident	Traffic Jam	Road Hazard
Minor accident	Moderate traffic jam	Hazard on the road	Heavy rain
Major accident	Heavy traffic jam	Hazard on shoulder	Heavy snow
	Stand still traffic jam	Weather hazard	Flood
	Light traffic jam	Pothole	Monsoon
		Road kill hazard	Tornado
		Car stopped on road	Heat wave
		Car stopped on shoulder	Hurricane
		Animals on shoulder	Freezing rain
		Missing sign	Closed lane
		Fog	Fresh oil spill
		Hail	Recently formed ice
		Road construction	Emergency vehicle

How can I edit an alert?

There's no way to edit an alert after submitting it. You need to first remove it and then create a new one.

How can I remove an alert?

1. Log in to the Partner Hub
2. Click Alerts
3. Find the alert you want to delete
4. Click the three dots next to it
5. Click Delete

Note: You can only remove alerts that were created with your organization's username.

How does Waze ensure alerts are accurate?

Every alert sent to Waze users nearby gets a confidence score and a reliability score. 

Confidence score

Each alert receives a confidence score based on how other users react to the alert - either with a “Thumbs up” to indicate the alert is accurate, or “Not there” if the alert is irrelevant. The score ranges between 0 and 10, and a higher score indicates more positive feedback from Waze users.

Reliability score

Every alert also gets a reliability score based on the experience level of the reporter.

Wazers gain experience levels by contributing to the map, from level 1 to level 6. The higher the level, the more experienced and trustworthy the Wazer. The score ranges between 0 and 10, with 10 being the most reliable.