View and update your organization’s info

To edit your organization info:

1. Log in to the Partner Hub
2. Click Account settings
3. Click Organization info

From here, you can manage the following details:

• Organization logo – Your logo is used to represent your organization on Waze’s platforms. Logos must be 200 x 200 pixels in size to upload. You can upload file types JPG, JPEG, and PNG.
• Partnership program – Lists any programs your organization is enrolled in
• Organization name – You provided this name in your application
• Organization type
• Location
• Website

Note: To change your organization’s username, please contact our team so we can approve it. Keep in mind that while you wait for approval, you will not be able to request access to data tools and integrations.

Organization contacts

We recommend that partners have designated Main, Technical, Communications, and Emergency points of contact (POCs). One person can fill more than one role.

You can refer to the chart below for guidance when choosing your POCs.

To add POCs, first make sure they are listed as team members.

Note: If a POC intends to leave your organization, or take an extended leave of absence, please make sure to click the three dots  Change to replace them with a new POC.

 

POC Title	Role	Preferred qualifications
Main POC	Serves as the primary contact with Waze  Leads all joint projects between your organization and Waze Shares access to Waze tools with the relevant stakeholders Oversees internal communication about Waze projects	Someone from your organization who can act as a decision-maker, and follow up with key stakeholders to make sure projects are delivered on time.
Communications POC	Responsible for public relations and manages relationship with the press Creates strategic communication and engagement plan Generates content to publicize Waze partnership through partner channels Important: This POC should not engage the press without first completing a communications and marketing review with one of Waze’s local press agencies.	Experience with communication strategy Familiar with social media platforms Excellent relationship with press Communicates Waze brand positioning
Technical POC	Good with Waze tools, including the Partners Hub Looks for opportunities to share data Ability to design solutions with technical systems Flags issues to Waze help team Manages individual project priorities, deadlines, and deliverables	BS degree in Computer Science, similar technical field of study, or equivalent practical experience Software development experience in general purpose programming languages Experience with different technical software (e.g. Design, test software, etc.)
Emergency POC	Designs emergency response operations Manages relationship with Waze during times of crisis (winter storms, hurricanes, etc.)	Can make timely decisions in a time of crisis