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Cancel a ride

If you can’t make it to your confirmed ride, try to cancel it as early as possible to give the driver plenty of notice. Canceling a ride right before pickup, or worse, not showing up at all, is inconvenient to a driver who’s trying to give you a hand.

To cancel a confirmed ride

  1. Open Waze Carpool
  2. Tap the confirmed ride that you want to cancel
  3. Tap the Cancel button
  4. Type a message to the driver and tap Cancel ride
  5. The ride is canceled and the driver is automatically notified 

Waze Carpool tracks the frequency in which drivers and riders cancel rides. Wazers with excessive cancellations get lower priority when they’re matched for future rides.

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