Download your personal data

If data protection laws in the EU, US or Brazil apply to the processing of your information, you can export a copy of your Waze personal data. This includes search and drive history, activity, and more.

You might want this in order to:

  • back up your data
  • share your data with another service

 

How to download your personal data archive

  1. Log in to your Waze Dashboard.

  2. Click on Download your data archive under Personal Details.

  3. Follow the instructions on the screen and click Request data archive when you are ready.

  4. You’ll get a temporary password. Note: This password can only be used to unlock your personal data archive file. You will only see the password once, so make sure to write it down. You'll have 7 days to use it so if the password expires, please restart the process.

  5. You should receive an email with a download link to a password protected file. Log in and click Download now to view your data.
    This file will be downloaded as an encrypted ZIP file so you will need to use a ZIP extractor software in order to open it. Please note that the link to the data archive will be sent to the email address associated with your Waze account.

What's in the file?

Once you open the zip file, you should find your data stored in two or more CSV files:

  • account_activity.csv - includes information related to your Waze activity.

  • account_info.csv - shows a summary of your activity and general account information.

You will also receive a PNG file of your Waze profile picture.

Note: If you encounter character encoding issues, try to open the CSV files with a different software.

About the data in the file

After opening “account_activity.csv” you should see the data mentioned above in full details.

For example you will see your drives history. A drive should appear in the following structure:
YYYYMMDD HH:MM:SS (Latitude; Longitude) => YYYYMMDD HH:MM:SS (Latitude; Longitude)

  • YYYYMMDD HH:MM:SS refers to the date and time (GMT timezone) you started and ended the route

  • Latitude; Longitude reflect the geographic coordinates from your start and end locations

Example: 20180208 18:34:00(34.111111; 32.111111) => 20180208 18:40:00(34.222222; 32.222222)

In this example, on February 8th 2018 a drive started at 6:34PM (GMT), from coordinates 34.111111; 32.111111 and ended at 6:40PM (GMT) at coordinates 34.222222; 32.222222.

Frequently asked questions

Q: How far back is my data recorded?
A: Please read more in our Privacy Policy→’How Waze retains data we collect’.

Q: I can’t read any of the words in the file. Why?
A: It’s possible that the software you’re using to view the data doesn’t support UTF-8 encoding, so your file appears in non-English letters.

Q: Why am I getting an error when trying to open the file (file won’t open)?
A: Due to the high level of encryption on the file, we recommend using a trusted software which can open encrypted zip files (such as the Unarchiver or Winzip). It’s possible that using other applications you will either produce an error or the file won’t open.

Q: The CSV files won’t open on my mobile device. Why?
A: We strongly advise opening the CSV files on a desktop since it will be much easier to read. It’s also possible your mobile device is unable to properly read CSV files and a 3rd party app may be required.

 

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