Navigate with HOV & subscription toll roads

Allow Waze to suggest routes via high-occupancy vehicle lanes (HOV), fast lanes, and toll roads. This feature is only available if you have a subscription pass listed or your vehicle type is set to "Taxi" or "Electric car".

Add a toll road or HOV lane pass

1. Open Waze
2. Tap
3. Tap Settings
4. Tap Navigation
5. Tap Toll and HOV passes
   Note: Name may vary by country.
6. Tap to add a pass from the list. You can add more than one.

Delete a toll road or HOV lane pass

1. Open Waze

2. Tap
3. Tap Settings
4. Tap Navigation
5. Tap Toll and HOV passes
   Note: Name may vary by country.
6. Tap 
7. Tap Remove

Turn on HOV lane routing

Don't have a fast lane pass? If you have the relevant number of passengers in the car, and want Waze to navigate you through an HOV lane, you can turn on routing with HOV lanes for any of your drives. 

Before your drive

1. Open Waze
2. Search for your destination
3. Tap your destination
4. Tap View routes
5. Turn  on
   Note: The number on this icon may change depending on the required number of passengers.

During your drive

Select a route with an HOV lane.

1. Open Waze
2. Search for your destination
3. Tap your destination
4. Tap Go now to start your navigation
5. Tap the ETA at the bottom of the screen
6. Tap Routes. A list of routes will be displayed.
7. Tap the ETA of the route that includes
   Note: The number on this icon may change depending on the required number of passengers.

Turn off HOV lane routing 

You can turn off routing with HOV lanes for any of your drives.

Before your drive

1. Open Waze
2. Search for your destination
3. Tap your destination
4. Tap View routes
5. Turn  off
   Note: The number on this icon may change depending on the required number of passengers.

During your drive

Select a route that avoids an HOV lane.

1. Open Waze
2. Search for your destination
3. Tap your destination
4. Tap Go now to start your navigation
5. Tap the ETA at the bottom of the screen
6. Tap Routes. A list of routes will be displayed.
7. Tap the ETA of the route that doesn't include 
   Note: The number on this icon may change depending on the required number of passengers.

 Got questions?

Waze wrongly directed me onto an express lane or HOV. Why did this happen?

Waze most likely routed you through this lane because you have a subscription pass listed or because your vehicle type in Waze is set to "Taxi" or "Electric car". To avoid this in the future, check your settings.

Step 1: Check your vehicle

Your vehicle type is set to "Private" by default, but you may have updated this setting at some point. Make sure to set your vehicle type to "Private" to avoid being routed through HOV lanes.

Step 2: Check the expiration date of your passes

Check that your toll and HOV passes are up to date.

1. Open Waze
2. Tap 
3. Tap Settings
4. Tap Navigation
5. Tap Toll and HOV passes
6. Tap X next to any expired passes to remove them, or tap + to add new passes from the list

Step 3: Check your toll road settings

If you don't want Waze to direct you through toll roads, make sure your "Avoid tolls" setting is turned on. 

1. Open Waze
2. Tap 
3. Tap Settings
4. Tap Navigation
5. Turn on "Avoid tolls"