Waze gave me a problematic ETA or the wrong directions

Waze’s ETA was inaccurate

If the ETA for your route is inaccurate, it might be because there are too few Wazers driving on your route to collect enough speed and traffic data.

Waze’s directions were inaccurate

If you experience a routing issue, we ask that you provide us with a permalink (URL) to the start and end points so that we can reproduce the issue on our end.

Important: Without the permalink, we can't look into your issue.

How to link to a specific location

To get a permalink to a specific point on the map:

  1. Go to the Livemap
  2. Find your location
  3. Right-click the blue location pin
  4. Click Share
  5. Click Share the map, then copy the link
  6. Paste the link into the relevant field in the form below

How to link to a specific route

To get a permalink to a specific set of driving directions: 

  1. Go to the Livemap
  2. Search for your starting point in the Search bar, or right-click the point on the map and select Set as origin
  3. Search for your destination in the Search bar, or right-click the point on the map and select Set as destination
  4. Waze will present you with the three best route options
  5. Click the share icon below the list of routes
  6. Copy the link in the pop-up and paste it into the relevant field in the form below
Was this helpful?
How can we improve it?